by user | Nov 30, 2018 | Blog, Comical Diversions, Community, illumin, Knowledge management
A Alex’s Top 5 Ways illumin Helps Research Centre Staff illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin and quite good at explaining the value of illumin as the... 
by user | Nov 14, 2018 | Blog, Community, illumin, Innovation, Knowledge management, Liberty
A Reference interviews – time and cost expensive or not? The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer... 
by user | Jul 25, 2018 | Case Study, Home page Blog post slider, Knowledge management, Legal global, Product Liberty Page
Sullivan & Worcester At a Glance Chosen Solution illumin Key Objectives Increase efficiency Collect statistics Retain a searchable knowledge base Core Benefits to Users Time saving and accuracy Supported Users 4 Corporate reporting and statistics are very... 
by user | Jun 25, 2018 | Case Study, Knowledge management
Appraisal Institute – illumin case study ‘I couldn’t do my job today without illumin’ Eric Goodman, Louise Lee Lum Library of the Appraisal Institute illumin is Softlink’s Reference Management and Knowledgebase tool. It has been implemented by a wide...