Here’s To Another Successful Liberty Conference in Wellington!

Here’s To Another Successful Liberty Conference in Wellington!

Softlink IC Blog Subscribe to our quarterly update Subscribe Now Here’s To Another Successful Liberty Conference in Wellington It is always sad when an event you looked forward to becomes a memory. The Softlink IC Liberty conference at the National Library of New...
Big Data and Its Value to Knowledge Professionals

Big Data and Its Value to Knowledge Professionals

Softlink IC Blog Subscribe to our quarterly update Subscribe Now Big Data and Its Value to Knowledge Professionals Knowledge professionals are well versed in managing data. With the rise of big data, they have more opportunities to reinforce their value. Big data also...
Employee Spotlight – Jeff O’Keeffe

Employee Spotlight – Jeff O’Keeffe

Softlink IC Blog Subscribe to our quarterly update Subscribe Now Employee Spotlight – Jeff O’Keeffe Based in Softlink’s Australian office, Jeff is part of the Southern Hemisphere support team. We get to know a little bit more about Jeff in our latest in...
Alex’s Top 5 Ways illumin Helps Research Centre Staff

Alex’s Top 5 Ways illumin Helps Research Centre Staff

Softlink IC Blog Subscribe to our quarterly update Subscribe Now Alex’s Top 5 Ways illumin Helps Research Centre Staff illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin...
Reference interviews – time and cost expensive or not?

Reference interviews – time and cost expensive or not?

Softlink IC Blog Subscribe to our quarterly update Subscribe Now Reference interviews – time and cost expensive or not? The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to...
Sullivan & Worcester Case Study

Sullivan & Worcester Case Study

Sullivan & Worcester At a Glance Chosen Solution illumin Key Objectives Increase efficiency Collect statistics Retain a searchable knowledge base Core Benefits to Users Time saving and accuracy Supported Users 4 Corporate reporting and statistics are very...