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Why Every Corporate Library Needs a Mobile App

As a librarian, you know that a well-stocked library is an asset in any organization. But have you considered adding a mobile app to your cache of resources? Whether your library is big or small, a mobile app can offer many benefits including efficiency and patron convenience. In this blog post, we’ll discuss the top […]

Exploring Trends in Law Libraries for 2023 – Embracing Innovation and Inclusion

As the legal landscape continues to evolve, law libraries play a vital role in providing essential resources and services to legal professionals and researchers. In 2023, several emerging trends are shaping the field of law libraries, transforming the way they operate. This blog post will delve into five key trends that are driving innovation and […]

Liberty Link: The Key to a 24/7 Library in Your Pocket

In today’s digital era, libraries are adapting to new technologies to enhance their services and user engagement. Softlink IC’s mobile app Liberty Link is designed to provide easy access to your Liberty catalog directly from your mobile device.   Liberty Link is available at no extra cost with the Liberty and it can change how your users […]

Why Traditional Ticketing Solutions Fail Research Teams

In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.

Insights from Marshall Breeding – Navigating the Future of Library Technology

Softlink Information Centers had the pleasure of hosting a Fireside Chat with Marshall Breeding, a renowned library technology expert, during our Virtual Open Day. The session, expertly hosted by Alyx De La Cruz from our customer care team, offered a deep dive into the evolving landscape of library technology and its implications for special libraries. Here are some key takeaways from their enlightening conversation.

Welcome to a New Era: Liberty Digital Unleashed

Softlink Information Centers is excited to introduce Liberty Digital, an innovative platform set to redefine the landscape of library and archive management. Launched at our recent Virtual Open Day on May 30, 2024, Liberty Digital joins our suite of products, which includes Liberty (an Integrated Library System or ILS) and illumin (a research and reference management […]

Liberty Link: The Key to a 24/7 Library in Your Pocket

In today’s digital era, libraries are adapting to new technologies to enhance their services and user engagement. Softlink IC’s mobile app Liberty Link is designed to provide easy access to your Liberty Digital catalog directly from your mobile device.   Liberty Link is available at no extra cost with the Liberty Digital and it can change […]

Exploring the World of Parliamentary Librarians

Libraries are some of the most exciting places to work, and as a librarian, you get to use a variety of skills every day. In this blog series, we’ll look at the types of skills and knowledge necessary for working in a library, knowledge or resource center. And we’ll showcase some specific sectors where you’re […]

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!