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Liberty Library Management System & the Softlink IC Customer Experience
“Customer experience” (CX) is the buzz phrase of the moment. These days everything must be an experience, from having a cup of coffee to buying a television. It’s as if the idea is somehow new! It’s not.
Swearing at Your Library Software AGAIN? You Won’t With Liberty!
So how many times a day do you find yourself swearing at your library system? To find out, take this little self-survey.
Alpacalypse! Wild Alpacas Spotted in Libraries and Research Management Centers!
That’s right, you herd it here first! Wild alpacas have been spotted in libraries and other businesses across the UK, US, and Australia, with reported sightings increasing every week!
Our Top 10 New Features List for the Latest Liberty v5 Release. What’s Yours?
There is a lot to love about Softlink Information Centres’ latest Liberty release. Of course, there are more than 10 new features and enhancements. So check out our top 10 list and see how it compares to yours.
A Great IALL Conference in Sydney and Softlink Was There!
It has been 20 years since IALL (the International Association of Law Libraries) held a conference in Australia. Held over the last week of October this year, it was Sydney’s turn to play host.
The Rise of In-House Lawyers – They Need Knowledge Managers Too!
The legal sector has been subject to significant disruption since the GFC. Law firms have found ways to cut operating budgets by outsourcing some paralegal and research services to service providers. More recently, there has been an increasing move by organizations to build their own team of in-house lawyers.
Design Thinking Toolkit for Libraries. What Is It? Download It!
Remember the feeling you had when you stepped foot into your library for the first time? Nervous excitement aside, everywhere you looked, you saw opportunities to make a difference. The feeling that you could make all the changes you wanted – all well before your first anniversary in the job.
The Softlink Scoop – Edition 11/2019
A fortnightly round up of library and information centre news and opinions from around the world.
Deep Learning Holds Great Promise for an Infant
Examples of artificial intelligence are increasingly common these days. The element of deep learning is still in its infancy. It will provide increasingly great opportunities for knowledge managers, but its early iterations have raised some concerns.
Employee Spotlight – David Moschner
We get to know a little bit more about David in our latest Softlink Information Centres Employee Spotlight series.
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