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Employee Spotlight – Alyx
Meet Alyx, one of the friendly faces behind our support team. Based on the west coast of the USA, she’s one of our secret weapons, from solving tech puzzles to running customer bootcamps, she’s a multitasker who thrives on helping others.
Join Softlink and AIT at QPLA LEaD Conference 2025 in Townsville!
Softlink and AIT are heading to Townsville for the QPLA LEaD Conference, taking place from March 24-28, 2025! Samantha and Suzana will be at the AIT booth (B09), ready to connect with library professionals from across Queensland
How to Ensure Security and Privacy in Your Library System – A Beginner’s Guide
In today’s digital age, security and privacy in library systems are paramount. This guide gives an overview of key security practices in libraries and information centers and how they can safeguard their data and resources.
5 Mistakes to Avoid in Your Library This Year
As libraries evolve to meet the changing needs of their users, staying ahead of potential pitfalls is essential for success. Avoiding these five mistakes can set your library up for a stellar year.
AI in Libraries: Revolution or Risk? The Pros and Pitfalls Explained
In a world driven by technology, artificial intelligence (AI) is revolutionizing industries, including libraries, information centers, and research teams. While AI streamlines processes, enhances accuracy, and delivers analytics, it also introduces challenges such as data privacy concerns, bias, and the risk of over-reliance on technology. Remember before using AI in your library, information or research center, check your organization’s policies and guidelines, especially when working with sensitive data.
The Solo Librarian’s Secret Weapon: How to Boost Library Engagement
Solo librarians juggle multiple roles, balancing marketing, support, research, and library management. While balancing all of this, how can you transform your library into a dynamic, engaging hub? This blog recaps some of the practical strategies we covered in a recent webinar that will make your library irresistible.
Tidy Up Your Library: 7 Simple Steps for a Clean Catalog
Over time, even the best-maintained systems can benefit from a little spring cleaning. Tidying up your library management system (LMS) is a great way to keep things in top shape. While data cleanup might sound like a big task, it’s easier than you think—and crucial for ensuring your system runs efficiently.
Power Up Your Library with These 6 Tools: The Ultimate AI Toolkit for Librarians
The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.
2024 Wrap-Up: Milestones and Moments at Softlink Information Centers
As 2024 ends, we reflect on a year filled with innovation, connection, and success. This year, we expanded our product offerings, engaged with library and information professionals around the world, and continued to strengthen our commitment to support the needs of library and knowledge centers.
Highlights from SWITCH 2024: Connecting with our Public Library Community
SWITCH 2024, held November 12–15 at the Opal Cove Resort in Coffs Harbour, marked an exciting milestone for AIT, now part of Softlink Information Centers. This was the first public library conference since joining Softlink IC, providing a unique opportunity to introduce the combined strengths of AIT and Softlink IC to the public library community.
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