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Dirty Data Cleaned Dirt Cheap!

Dirty Data Cleaned Dirt Cheap!

It is not an easy thing to ensure that data imported, or manually added, into your library management system (LMS) is clean. Having clean data is critical to ensuring the results returned from any search is a true reflection of your resources.

5 Ways Our Customers Get Their Organization Involved With Liberty

5 Ways Our Customers Get Their Organization Involved With Liberty

Once Softlink IC’s customers decided it was well and truly time to implement Liberty as their new library management system (LMS) they identified 5 major tasks to ensure their users’ support. Picking their new system was the result of a lot of time, energy, and preparation so buy-in from everyone in the organization, not just the library staff, was crucial.

5 Reasons Businesses Need Librarians

5 Reasons Businesses Need Librarians

Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich library management system (LMS) or research system will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.

When We Talk About Our Live Chat Feature, We Mean Live Chat

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

Liberty’s Smart Serials Coming to a Library Near You!

Liberty’s Smart Serials Coming to a Library Near You!

Cataloging and managing serials can be a complex process. Softlink IC, in consultation with our customers, set about simplifying serials management in Liberty, our library management system. We haven’t thrown the previously significant functionality out with the bathwater! The result is Smart Serials and, if the feedback we’ve received from customers who have seen a preview is anything to go by, we know you’re going to love it.

Our Top 4 Working from Home Tips for Liberty and illumin Users

Our Top 4 Working from Home Tips for Liberty and illumin Users

Did you expect to love the flexibility of working from home or is it your idea of a nightmare? Have you found that you are enjoying your new work environment but finding it more of a challenge than you expected? Are you juggling other tasks like childcare or home schooling, or tempted to “just do xyz because it is distracting me”?