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Guest Blogger, ESR’s Beryl Anderson Give us the Lowdown on Their First Ever Staff Conference
ESR held its first ever all staff conference in Wellington 11 – 12 April at Te Papa. Over 350 people from Auckland, Christchurch and the two Wellington locations of Kenepuru and Wallaceville, attended the two days.
The Softlink Scoop – Edition 05/2019
A weekly round up of library and information centre news and opinions from around the world.
5 Ways Customer-facing Staff Can Manage Stress
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
3 Reasons to Embed Librarians in Clinical Teams
When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian.
Top 3 Tools Libraries Use for Patrons with Visual Impairment
It is easy for most of us to walk into a library and search for a resource, use a computer, or read a journal. However, doing so is not always easy for those with a visual impairment. How accessible is the library’s information to those users?
Library Management System Customer Support – 5 Questions you Should Ask
Softlink Information Centres Liberty and illumin users love our Customer Support Teams – and with good reason. They don’t have to run an obstacle course to get the help and advice they need. We believe excellent support is critical to our customers, and that’s what they get!
Prove the Value of illumin to Your Organisation – Use our ROI Calculator
Investing in the illumin Reference and Knowledge Management Solution is an excellent idea. So how do you calculate the Return on Investment (ROI) it will provide to your organisation? In these times, you surely need to do that.
The Softlink Scoop – Edition 04/2019
A weekly round up of library and information centre news and opinions from around the world.
Liberty Launch at Papua New Guinea University’s Michael Somare Library Makes the National News
The launch of the Liberty Library Management System at the University of Papua New Guinea’s Michael Somare Library was national news. Papua New Guinea’s University Librarian Leah Kalamoroh and Softlink Information Centres’ Technical Services Manager Sarah Thompson were the stars of the show!
You or Your LMS Vendor – Who Controls Your Library’s Business and Security Settings?
Can you just go in and change the existing settings in your library management or research management system or do you have to request a change from your vendor? Do they charge you to do so?
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