Information & Knowledge Centres
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Reference interviews – time and cost expensive or not?
The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance.
The Softlink Scoop – Edition 21/2018
A weekly round up of library and information centre news and opinions from around the world.
Public libraries embracing current technological trends
From the UK to Canada, Australia to Denmark, current technology is providing public libraries with exciting opportunities to deliver their ever-increasing range of services and build strong communities.
Appraisal Institute solves business challenges with Liberty and illumin
The Appraisal Institute, based in Chicago, is a global association of professional real estate appraisers, with 19,000 members and 80 chapters worldwide. The Institute funds and operates the Y.T. and Louise Lee Lum Library,…
Implementation: Top tips from Softlink’s top specialists
Softlink specialists have been transitioning libraries to new systems for years and have developed a reliable, step-by-step process that takes the stress out of new software implementations. The process ensures smooth…
Does research leadership = competitive advantage in an info bulge era?
As early as the 1980’s strategists like Porter and Miller were linking information with competitive advantage.
Researchers in law firms, consultancies and multiple other fields are trawling a growing bulge of information to…
Making Libraries Accessible To Everyone With Improved Library Management Systems
Just as we have the right to freedom of action and expression, we should have the right to gain knowledge. This means making knowledge accessible to everyone. Our levels of physical or learning ability, should not bar us from accessing knowledge.
Liberty Training and User Group Meeting in Beautiful Edinburgh
October saw Softlink hold its free Liberty Training and User Group Meetings in the UK, the second of which was held in beautiful Edinburgh. Hosted by Colin McDowall librarian at the Royal College of Physicians, it was attended by a small but enthusiastic group of users who travelled from the West Midlands and North East England to join those more locally based.
London’s Turn for a Liberty Training and User Group Meeting
The 2018 calendar of the Liberty Training and User Group Meetings (UGMs) ended with the long-anticipated events in the UK. The first of the events kicked off in London on the 9th of October. Full of information sharing and interaction, it was enjoyed by all.
6 Reasons Why Law Firms Need a Powerful Request Management Solution
The amount of accurate information required by legal staff is phenomenal. How do legal staff communicate their needs to research center staff? How do research center staff efficiently manage the volume of daily requests for the research services they receive? How do they ensure requesters are updated promptly?
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Solutions
Liberty Knowledge, Content and Library Management System
Liberty enables vital information to be discovered and delivered anywhere, anytime through modern digital devices. Liberty combines advanced functionality with ease of use.
illumin Knowledge and Research Management System
illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and précis’s queries and answers provided to staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared.
Professional Services
Softlink offers a range of professional services to help you enhance the performance of your solution.
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