The illumin Knowledge & Research Management System

Shine light on the value of your research with illumin, a powerful knowledge & research management software solution. Capture, manage, and share research and knowledge across your organization with ease. Trusted by government, legal, and corporate organizations that need clarity and control over their research and knowledge workflows.

Manage Your Organization’s Knowledge

illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and precise queries and answers provided to staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared. Staff and clients get fast, reliable access to information, while your team builds a central, single source of truth.

Flexible Request and Response Management

Built for information professionals who need clarity, control, and easy sharing. illumin’s powerful request management interface includes:

  • Multiple request and response options
  • A searchable, growing knowledge base
  • Email alerts and in-progress subscriptions
  • Unlimited custom forms and fields
  • Rich response support: text, attachments, links, multimedia

Increase Productivity and Streamline Management

illumin makes it easy to manage research workflows and preserve valuable insights across your organization by allowing staff and users to:

  • View detailed reports to monitor service quality, team efficiency, and workload
  • Mark high-priority or sensitive requests for extra control, with visibility limited to key users
  • Use the built-in stopwatch to track research time accurately
  • Enjoy effortless email integration throughout the request process

illumin’s powerful search features make it quick and easy to find the information you need. With faceted search and predictive text, locating research or institutional knowledge takes just seconds.

Build a searchable, secure knowledge base that stores all your organization’s valuable insights in one place, it’s easy to manage, easy to access.

Use drag-and-drop analytics to generate visual reports in seconds. Automate report scheduling to keep teams informed without manual effort.

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