We’re more than a support desk. We’re your library tech team. Whether it’s troubleshooting, training, or tailoring your system, our expert support team combines library experience with IT know – how to deliver help that actually helps by:

• Asking the right questions to get to the best solution 

• Providing clear, step-by-step instructions 

• Sharing videos, guides, and training materials 

• Working closely with developers to bring you new features

The Support Portal is your one-stop hub for getting help – access live chat, log and track support tickets, browse training videos, explore how-to guides, and connect with other Softlink IC users. It’s the fastest way to get answers and discover new ways to get the most out of your system.

Contact the support team at supportic@softlinkint.com.

If you’re already a customer, get in touch via the Support Portal.