Professional Services

Softlink IC offers a full suite of professional services to help you maximise system performance and get the most out of your solution. Our expert team can assist with project management, consulting, training, customisations, data migrations, integrations, and more.

Technical Consulting

Softlink can also assist you with your technical problems, such has moving your library system to a new server, creating a customised report, or a general health check of your system

Conversion Services

Softlink has extensive experience converting and manipulating data. If you have another system you want to convert from, additional data you want to merge or data you would like to clean up, Softlink can help

Hosting

Softlink’s cloud hosting services remove the stress of installation and upgrades, the cost of additional hardware or upgrades, and ongoing IT overheads. Download our Cloud Hosting brochure to find out more

Training & Professional Development

Softlink has a variety of training services ranging from introductory beginner courses right through to advanced sessions. Visit our Events page to view scheduled group training and webinars, or Contact Us to find out more

Additional Module Setup Services

Softlink offers assistance with setting up additional modules and getting them up and running in your library

Authentication Setup Services

Make the user login process as seamless as possible. Authentication options include LDAP, Kerberos, SAML, and OAuth

Case Studies

Queensland Parliament

Central Land Council

HB Williams Library

Queensland Theological Library

Testimonials

Great, flexible LMS with knowledgeable and willing support team ensuring we get the best from the system relative to our changing needs.

Carol Moran

Library Manager, Australian Dental Association – NSW Hardwick Memorial Library

Softlink IC are proactive in their response to suggestions for improvement and upgrades. They are also quick to assist and resolve any … queries that we have. (And) We wanted a LMS that represented the future direction of The Gordon and its Library.

Anthea Taylor

Knowledge Management Librarian (Retired), Gordon Institute of TAFE – City Campus

We are really happy with the product and the service to date. We certainly don’t regret doing an upgrade to our system a few years ago. It went smoothly and we really appreciate how helpful Softlink staff are when handing any of our queries.

Gina Krystman

Librarian, Waikato Regional Council, Waikato, New Zealand

The system is easy to use as far as cataloging resources, entering borrower information, and performing all other functions such as generating overdue notices. Customer and technical support is always available when needed.

Janet Lasin

Medical Librarian, Rutgers Cancer Institute of New Jersey, NJ, USA.