What a Week in Wellington! Our User Group Meeting and NZLLA Conference!

Alex the Alpaca at Wellington

Members of the Softlink IC team travelled to Wellington, New Zealand to conduct an in-person User Group Meeting (UGM) for our clients based in New Zealand. Additionally, we had the opportunity to participate in the New Zealand Law Librarians Association (NZLLA) conference. What a week in Wellington!

Scanning for Success: How Using QR Codes Can Transform your Library

Montage of QR codes

Are you ready to bring your library to the next level? Look no further than QR codes! As we embrace the digital age, libraries are constantly exploring innovative ways to showcase their services and collections to patrons. These nifty little squares can instantly connect patrons to a wealth of information about the library or knowledge center, events, collections, and so much more – all with a simple scan from their smartphone.

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

Does Your Library or Research System Provide Integration Options?

Integrating a library management or request and research system with third-party solutions can have a huge impact on efficiency and user experiences. Liberty Digital and illumin offer a wide range of integrations to help manage resources, requests and research.

Softlink Ignites Romanian Librarians’ Conference

Softlink Central Europe hosted a Softlink Open Day in Sibiu, Romania, marking the beginning of the 34th National Conference of the Romanian Librarians’ Association which ran from September 3 – 6 2024. The open day was designed to update the library community on the latest updates, features and solutions on offer.

7 Tips for Success in Your 1-person Library

When you’re running a 1-person library, there are many strategies you can employ to ensure success. From organizing and managing your time, to leveraging technology, and getting creative with marketing, there’s a lot to consider. These tips are from a recent webinar we offered, and in this blog, we’ll be sharing those 7 tips to help you out:

Why Every Corporate Library Needs a Mobile App

As a librarian, you know that a well-stocked library is an asset in any organization. But have you considered adding a mobile app to your cache of resources? Whether your library is big or small, a mobile app can offer many benefits including efficiency and patron convenience. In this blog post, we’ll discuss the top reasons why your corporate library needs a mobile app.

5 Things You Didn’t Know Your Library System Could Do

Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient. Here are five interesting capabilities of Liberty that you might not be aware of:

Enhance Your Catalog Homepage in Just 10 Minutes!

If your library doesn’t have a brand yet, it’s time to think about what would make the space recognizable. Can users and non-users alike easily recognize your homepage? If not, then there is room for improvement!