Information & Knowledge Centres

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The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.
Reports are a librarian’s best friend and extracting verifiable data from their integrated library management system (ILMS) is increasingly non-negotiable. Reporting ensures you are all over the information you and your management team need. Best of all, reports prove the value of a library! There’s another reason why reporting in your library is vital. Have you ever had to argue a case for increases to budgets, new technology, an up-to-date ILMS, additional eResources, or additional staff? Asking for more like David Copperfield with a bowl in his hands, won’t work for librarians any more than it did for him! Softlink IC understands the real value of reporting. Our customers love Liberty’s Reporting and Analytics features. So, if you are a beginner and part of your responsibility is to produce various reports, where do you begin? Here are a few tips that may help!
Deciding to change your Integrated Library System (ILS) is a significant decision and many library professionals often wrestle with the question, “Is it time to move on from our current ILS?” If you're dealing with inflexible legacy systems, limited support, or rising hidden costs, it might be. Here are some of the warning signs:
The Softlink IC #gotknowledge library survey for 2021 closed on the 31st of August. We were delighted that as the month rapidly came to a close, we received a flurry of completed surveys to add to an already record number returned over the last 3 months. Thank you to everyone who took the time to complete our survey, it is greatly appreciated.
Softlink Information Centres (Softlink IC) is pleased to announce the House of Commons Library recently selected illumin as their customer requests and enquiries management system.
Technology has and continues to impact all business sectors. It is presenting challenges within the legal industry. Has technology provided a boon for legal library staff in strengthening their position as a valuable asset within their firms? Softlink believes so.
The Softlink Information Centres #gotknowledge2020 survey, designed to get to know you and our library sector even better, opened in early April. We have been delighted with the response we have received over the last 8 weeks. To all of you, who have already completed our survey, thank you!
All that anticipation and all that enjoyment have come and gone for 2019. Is it us or is time just flying by? The Melbourne conference, an action-packed day of learning and interaction is over for another year.
You may have heard a lot about alpacas in recent times. Here are six reasons why your library needs alpacas.
Whether your library uses Liberty or illumin, you may have one or more users with some degree of visual impairment.

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