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While it is a truism that ‘all good things come to an end’, it is especially so as we announce Maida Rubin’s retirement. While we wish Maida a very happy and fulfilling retirement, those of us she leaves behind, will miss her very much.
While Softlink Information Centres focus on delivering a great product, our secret ingredient is the strong focus we place on delivering an exemplary support experience to our Liberty and illumin customers.
Our Liberty library management system users in New Zealand look forward to our annual User Group Conference and Masterclass. As do the Softlink IC staff.
Libraries and knowledge center staff have always put their users first. The era of COVID-19 sees our Liberty users pushing that ethos even further. As their partners, Softlink Information Centres continues to deliver functionality our customers request in every new Liberty release.
Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.
In this time of lockdown and uncertainty, Softlink Information Centres asked its Liberty customers what changes have they faced, and managed?
Do you already have a large number of digital resources? Do you have more resources that, in an ideal world, you would love to digitize, but storage is an issue? Our hosted Liberty users are finding Softlink IC’s Massive Knowledge Repository (MKR) solution is the answer.
Has COVID-19 increased your request workload? Are your users discovering how great it is to have access to your knowledge center research services? Is managing your increased research load using spreadsheet or email even more inefficient now? Do you want to encourage your users to take advantage of your research skills?
Face-to face gatherings are preferable to many of us. However, the current health crisis means holding meetings and conferences in the traditional way is not possible. Fortunately, today’s technologies give us alternative ways to hold successful meetings. Last week, Softlink IC’s Online Liberty User Group Meeting was one such example.
Does your library management system integrate seamlessly with your eBooks? Is downloading the eResources they need a simple process for your users? It is if their library or knowledge center uses Liberty.