Softlink IC Blog
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A regular round up of library and information centre news and opinions from around the world.
You may have heard a lot about alpacas in recent times. Here are six reasons why your library needs alpacas.
In the second of our Librarian Spotlight series, we turn to David Studham, Library Manager at The Melbourne Cricket Club Library. David gives us an insight into his working day and how the Liberty Library Management System has assisted him, and his staff, to deliver ever increasing value-added services to their users.
Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention.
It’s getting close to that time of the year and some of us are well-organized. But, for those who aren’t quite there yet, there are a few tips we think would be helpful.
As another year comes to a close, it seems as good a time as any to reflect on the past. How has your Library Management System (LMS) been treating you? Maybe it’s time to move to something new.
“Customer experience” (CX) is the buzz phrase of the moment. These days everything must be an experience, from having a cup of coffee to buying a television. It’s as if the idea is somehow new! It’s not.
So how many times a day do you find yourself swearing at your library system? To find out, take this little self-survey.
That’s right, you herd it here first! Wild alpacas have been spotted in libraries and other businesses across the UK, US, and Australia, with reported sightings increasing every week!
There is a lot to love about Softlink Information Centres’ latest Liberty release. Of course, there are more than 10 new features and enhancements. So check out our top 10 list and see how it compares to yours.