Think Your Organization has a Security Policy Against Cloud Hosting Your ILS? Think Again!

Cloud computing - Data migration

Softlink Information Centres hosts many of their Liberty and illumin Library and Research Management System customers in the cloud. Is your library software in the cloud? If not, why not? It should come as no surprise – companies, academic institutions, non-profits, and government agencies at all levels have moved to host their systems in the cloud. It has proven itself as a secure option for sensitive data.

Trust a Librarian in the Battle to Protect User Privacy

Image - Computer security

Did you know that reading choices can tell a lot about someone? They can reveal religion, sexual preference, and political beliefs. It is precisely this type of information that has been used to target people in the past. It still is today, and no doubt will be in the future. That doesn’t mean librarians will stop fighting the battle to protect user privacy from the invasion of surveillance.

5 Ways Customer-Facing Staff Can Manage Stress

Cartoon - Illustration

Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.

So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.

Softlink London User Group Meeting

London User Group Meeting

On 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information management professionals from around the United Kingdom.

Join Softlink at the ALLA 2024 Conference in Adelaide!

bird on map of south Australia with all conference logo

Softlink Information Centres will be at the 2024 Australian Law Librarians’ Association (ALLA) Conference between Wednesday, 7th August to Friday, 9th August 2024, at the Adelaide Convention Centre in South Australia.

3 Reasons to Embed Librarians in Clinical Teams

Health care - Telemedicine

When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian. We often think of librarians as… well… stuck in libraries. But, with advanced mobile connectivity, librarians literally carry their library with them. Embedding a librarian into a clinical team provides a huge advantage. Librarians ensure relevant information for rounds is available, and can access research and information efficiently. That is the skill set they bring to a clinical team.