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Celebrating 40 Years of Technological Innovations

As an industry leader in library management software, Softlink is proud to commemorate 40 years of innovation and customer success in 2023. Our journey began in 1983, a time when the landscape of technology was vastly different from what we know today.

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

Softlink IC’s New Website For Libraries, Researchers, and Information Professionals

Astronomical Astria – The Bright Future of Library Management arrives in August 2025

The Future is Near: Liberty Digital is Coming Soon

Connecting with Law Librarians at CALL 2025 in Canada

Softlink Acquires Aurora Information Technology

Softlink Information Centers has acquired Aurora Information Technology (AIT), a respected developer of public and special library software founded in the 1990s. AIT's team and products will now be part of Softlink, expanding its range of solutions without impacting current support or service for Liberty, Liberty Digital, or illumin customers.

Welcome to a New Era: Liberty Digital Unleashed

Softlink Named Finalist for Best Customer Service Team

We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.

Liberty’s Launch at Papua New Guinea University’s Michael Somare Library Makes the National News

The launch of the Liberty Library Management System at the University of Papua New Guinea’s Michael Somare Library was national news.

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