Great, flexible LMS with knowledgeable and willing support team ensuring we get the best from the system relative to our changing needs.

Softlink IC are proactive in their response to suggestions for improvement and upgrades. They are also quick to assist and resolve any … queries that we have. (And) We wanted a LMS that represented the future direction of The Gordon and its Library.

We are really happy with the product and the service to date. We certainly don’t regret doing an upgrade to our system a few years ago. It went smoothly and we really appreciate how helpful Softlink staff are when handing any of our queries.

The system is easy to use as far as cataloging resources, entering borrower information, and performing all other functions such as generating overdue notices. Customer and technical support is always available when needed.

It’s kept our reference requests organized, the assignment feature is great and I love uploading documents to keep them all together in one place.

… I have had nothing short of amazing service delivery and a high standard of support… and their response times are excellent, their explanations are easy to understand and they are just so friendly and likeable … They have made my transition to my new role as librarian a much easier one.