Worth the Wait – London User Group Meeting for Liberty & illumin

Softlink IC UGM picture 1

London, England was the setting for our latest in-person User Group Meeting (UGM), and we were all really looking forward to it. Our UGMs are a great opportunity for us all to catch up. UGMs provide a forum for those attending to meet other Liberty and illumin users and Softlink IC staff.

Make the Age of Information Work for You!

various clocks displayed on a wall near some bookshelves

It’s true, we are living in an Age of Information and for some of our Liberty users, perhaps they know nothing other than borrowing books via the Liberty App. While other Liberty users may recall the smell of books, as a young kid they entered that large room with stacks of resources, spacious seating and large group study tables known as the library. A place to get lost, to be inspired, to hang out or to just sit and absorb the quiet while reading the daily news.

Highlights From Our User Group Meetings in Melbourne and Wellington

We recently held two engaging User Group Meetings (UGMs) in Oceania, bringing together our wonderful community of Liberty and illumin users. Our first UGM took place in Melbourne, Australia, on August 22nd, followed by another in Wellington, New Zealand, on September 5th. Our UGM’s are designed to provide attendees with insights, interactive sessions, and networking opportunities.

Employee Spotlight – Jacob Devine

Jacob next to Alex the Alpaca

Meet Jacob, he’s part of our amazing customer support team, and they’re amazing! Our Support Team members are trained to understand our products inside and out. They are qualified IT experts who understand what personalized service really means. Our support team members are in our offices in Australia, the United Kingdom and United States offering 24-hour support on business days.

You’ll Never Guess Our Most Popular Liberty Feature of 2022!

screenshot of most popular liberty feature

There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual there’s something for everyone, one feature we’ve noticed people are really in love with is our new option to add subpages to the homepage. We’ve seen how this feature has made using Liberty an even better experience than for our users, and their library users.

We Can Solve Your Digital Content Cataloging Problems!

hand holding a mobile phone in a library

In most instances, library staff have been responsible for managing resources to ensure they are properly cataloged, making it easy for patrons to find. They add all the correct information on the catalog record and make sure it’s in the right location. It’s no secret this work requires accuracy and attention to detail!

5 Liberty Features That’ll Grab Your Attention

Liberty Latest Features image

There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual, there’s something for everyone! We did a quick office poll with the Softlink IC staff about what features to highlight, and we’ve listed our top 5 Liberty features below.

Alex’s Adventures at the 2022 AALL Conference

Alex the Alpaca at AALL22

Softlink Information Centers (Softlink IC) was at the 2022 American Association of Law Libraries (AALL) conference from 16 – 19 July. The conference was a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin.

Use our Free App to Grow Your Library – and Other Great Ideas

Everyone has heard of the library, but have they heard of your Library? Libraries are amazing places, and are full of information and resources that can benefit anyone who steps inside. Promoting your library is essential to its success, we all know this. But how can you get people to visit your library if they don’t even know it exists?