Information & Knowledge Centres
Subscribe to our regular updates
The Softlink Scoop – Edition 12/2019
A regular round up of library and information centre news and opinions from around the world.
3 Tips to Simplify Knowledge Management
Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention.
You’ll Love the New illumin Dashboard!
Softlink IC is excited by the recent release of illumin, our brilliant knowledge, and research management system. One of the standout enhancements is the new look and feel of the illumin dashboard that displays when users log in. Most of us dream of a makeover to this magnitude!
Deep Learning Holds Great Promise for an Infant
Examples of artificial intelligence are increasingly common these days. The element of deep learning is still in its infancy. It will provide increasingly great opportunities for knowledge managers, but its early iterations have raised some concerns.
Big Data and Its Value to Knowledge Professionals
Knowledge professionals are well versed in managing data. With the rise of big data, they have more opportunities to reinforce their value. Big data also comes with some exciting challenges.
The Challenge of Digitizing Collections
As the world migrates online, resource collections in archives, museums, and libraries also need to have a presence there. Digitizing at least the most significant parts of their collections ensures that presence.
Outsourcing. Is It the Future of Law Libraries and Legal Librarians?
Law libraries and legal librarians and the era of outsourcing. Many law firms have recently outsourced their libraries and library staff. Many more are considering the option.
Reference interviews – time and cost expensive or not?
The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance.
London’s Turn for a Liberty Training and User Group Meeting
The 2018 calendar of the Liberty Training and User Group Meetings (UGMs) ended with the long-anticipated events in the UK. The first of the events kicked off in London on the 9th of October. Full of information sharing and interaction, it was enjoyed by all.
Tips to Succeed as a Solo Librarian – Part 2
Some further tips for you as a solo librarian! You will be fulfilling many functions – tasks that in a much larger library would be undertaken by different departments. There is quite a bit on your plate…
Solutions
Recent Blog Articles
Popular Articles
More
© 2024 Softlink. All Rights Reserved | Data Protection and Privacy Policy |Data Processing Agreement | Modern Slavery Statement | Careers | Cookie Policy