How Librarians Are More Important Than Ever in the Age of AI
Artificial intelligence is no longer experimental in libraries. It already supports search, discovery, metadata creation, content analysis, and user services.
Softlink IC: Your 2025 Wrapped
This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.
Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington
Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.
Libraries Lead the Way: Inside Softlink IC’s AI Library Challenge
Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) – and the results were surprising.
How to Make Research Faster with Filters, Search, and Pinned Views In illumin
A Knowledge and Research Management System helps research teams organize their workflows efficiently, reducing time spent searching for information and increasing productivity. Softlink IC’s illumin, provides features such as filters, advanced search, and pinning views so teams can streamline their research workflows, track requests, and surface the insights that matter. Here’s a closer look at how these features help research teams work smarter.
Helping Knowledge Teams Work Smarter: illumin’s Latest Upgrades
In our most recent post, we went through three of illumin’s most popular features – Advanced Search, Filters, and Pinning Views. But what about illumin’s newest features?
AALL 2025: Great Conversations, Connections, and Knowledge in Portland
A huge thank you to the American Association of Law Libraries (AALL) for organizing yet another outstanding Annual Meeting & Conference. Portland was the perfect backdrop for reconnecting with customers, meeting new faces, and diving into the latest in legal knowledge management.
Top Research Team Tools: How illumin and Onelog Save Time and Boost Efficiency
Research professionals face constant pressure to deliver accurate, timely insights under tight deadlines. From managing requests to juggling tools and tracking outputs, the real challenge isn’t just doing the work, it’s doing it efficiently. Success now depends on doing more with less and streamlining tasks to drive results.
Why Top-Tier Consulting Firms Are Exploring illumin for Smarter Knowledge and Research Management
In management consulting, success hinges on rapid, reliable access to high-quality insights. Research and knowledge teams are under increasing pressure to deliver results faster—without compromising security, quality, or client confidentiality.
Softlink IC’s New Website For Libraries, Researchers, and Information Professionals
With simplified navigation, dedicated sector landing pages, and clearer product insights, the new website is built to save you time, support smarter decisions, and deliver value with every visit.