5 Ways Our Customers Get Their Organization Involved With Liberty

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Once Softlink IC’s customers decided it was well and truly time to implement Liberty as their new library management system (LMS) they identified 5 major tasks to ensure their users’ support. Picking their new system was the result of a lot of time, energy, and preparation so buy-in from everyone in the organization, not just the library staff, was crucial.

Softlink IC at the CIL and IL Connect 2020 Virtual Conference

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Softlink IC was excited to be a part of this year’s Computers in Libraries (CIL) and Internet Librarian’s (IL) conference. It was an exciting opportunity to show off our library management system Liberty and our research management product, illumin.

Make Life Easy for Users with Softlink IC’s Single Sign On Module

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Many of our Softlink IC customers have taken advantage of our Single Sign On (SSO) module. It makes life so much easier for Liberty and illumin users. It benefits you, your staff, and your library’s users. So what is SSO and what are the benefits of using it as your authentication method?

5 Reasons Businesses Need Librarians

Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich integrated library system (ILS) or research management system (RMS) will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.

Liberty’s Smart Serials Coming to a Library Near You!

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Cataloging and managing serials can be a complex process. Softlink IC, in consultation with our customers, set about simplifying serials management in Liberty, our library management system. We haven’t thrown the previously significant functionality out with the bathwater! The result is Smart Serials and, if the feedback we’ve received from customers who have seen a preview is anything to go by, we know you’re going to love it.

Our Top 4 Working from Home Tips for Liberty and illumin Users

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Did you expect to love the flexibility of working from home or is it your idea of a nightmare? Have you found that you are enjoying your new work environment but finding it more of a challenge than you expected? Are you juggling other tasks like childcare or home schooling, or tempted to “just do xyz because it is distracting me”?

Employee Spotlight – Aaron Rose

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Based in Softlink’s Australian office, Aaron is part of the Southern Hemisphere support team. We get to know a little bit more about Aaron in our latest in our Softlink Information Centres Employee Spotlight series.

5 Features Your Research Management System Has, Not Your Helpdesk

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Knowledge center staff know research questions are not just another form of helpdesk, technical, or customer service request. Despite this, many are expected to manage reference tasks with such a system. Softlink Information Centres knows you need the right tool for the right job, which is why we developed the illumin knowledge and reference management system.