The Softlink Scoop – Edition 17/2018

A weekly round up of library and information centre news and opinions from around the world.
Softlink Information Centres launches live support chat

Monash University English Language Centre is the first to use Softlink IC’s new customer support service.
Softlink’s Liberty and illumin communities now has a new way to connect with our customer Support teams.
Users praise Philadelphia’s Liberty library management system training

Softlink’s Liberty library management system group training sessions headed to Philadelphia in June. Delivered by Maida Rubin, and hosted by Peirce College, the free group training provided big value for users.
The Softlink Scoop – Edition 15/2018

A weekly round up of library and information center news and opinions from around the world.
Employee Spotlight – Matt Coy

Matt Coy, our Sales and Account Manager for EMEA and North America, is part of our talented Softlink Americas team. We get to know more about Matt in the second of our Softlink Employee Spotlights.
Employee Spotlight – Jeovanny Rivera
Jeovanny Rivera, our Technical Services Manager for EMEA and North America, is part of our talented Softlink Americas team. Most of our customers have “met” Jeo on phone calls or video conferences, but in our first Employee Spotlight, we get to know more about this support super hero!