Liberty Library Management System & the Softlink IC Customer Experience
“Customer experience” (CX) is the buzz phrase of the moment. These days everything must be an experience, from having a cup of coffee to buying a television. It’s as if the idea is somehow new! It’s not.
Legal Librarians – Always a Law Firm’s Valued Asset!
Technology has and continues to impact all business sectors. It is presenting challenges within the legal industry. Has technology provided a boon for legal library staff in strengthening their position as a valuable asset within their firms? Softlink believes so.
Librarian Spotlight – a Day in the Life of a Legal Librarian
In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners.
Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!
4 Steps to Develop an Effective Marketing Campaign for Your Library
Libraries are centers of knowledge that serve corporations, specialized research disciplines, organizations, and members of the public. However, the information age has affected the attitude of many towards libraries and their value. Many people believe all they need is the internet.
3 Emerging Trends for Medical Librarians
Time and technological innovation wait for no one! For medical librarians, technological innovation is presenting them with exciting opportunities. Softlink Information Centres believe they should consider the following three emerging trends. The trends are an opportunity to expand their role.
The Melbourne Liberty Conference – How Quickly Did That Come and Go!
All that anticipation and all that enjoyment have come and gone for 2019. Is it us or is time just flying by? The Melbourne conference, an action-packed day of learning and interaction is over for another year.
Big Data and Its Value to Knowledge Professionals
Knowledge professionals are well versed in managing data. With the rise of big data, they have more opportunities to reinforce their value. Big data also comes with some exciting challenges.
The New Zealand MfE Library – A Great Way to Spend an Afternoon!
As is the custom, the Wellington Liberty User Group Conference was preceded by a site visit. This year, Ailsa Parker, Librarian at the Ministry for the Environment Library in Wellington was our generous host.
Librarians Know Why it’s Important to Preserve Digital Resources
Librarians and knowledge managers get that information comes in all types of formats. They understand that information has been shared using the technology of the time, be it orally, handwritten or printed. While older ways of recording knowledge are still utilized and undergoing preservation, the bulk of current information is now created in digital format. Being digital does not mean that data is automatically preserved. Librarians and Knowledge Managers get that as well!
Trust a Librarian in the Battle to Protect User Privacy
Did you know that reading choices can tell a lot about someone? They can reveal religion, sexual preference, and political beliefs. It is precisely this type of information that has been used to target people in the past. It still is today, and no doubt will be in the future. That doesn’t mean librarians will stop fighting the battle to protect user privacy from the invasion of surveillance.