Virtual Open Day Opens Minds
Softlink IC held our Virtual Open Day on 15 June 2022. We ran sessions across three time zones where registered participants discovered…
The #gotknowledge 2021 Library Survey is Now Closed!
The Softlink IC #gotknowledge library survey for 2021 closed on the 31st of August. We were delighted that as the month rapidly came to a close, we received a flurry of completed surveys to add to an already record number returned over the last 3 months. Thank you to everyone who took the time to complete our survey, it is greatly appreciated.
The Softlink IC #gotknowledge2020 Survey Report is Here!
Softlink Information Centres, developers of the Liberty library management system, has always sought to gain an even deeper understanding of the library and knowledge centers and their staff. The management and sharing of knowledge is our common passion.
Expect Gold Medal Standard Support from Your ILMS Vendor?
Whether you’re training to be a gold medal winning athlete or an integrated library management system (ILMS) Support specialist, there’s more to getting those elusive gold medals than just wanting one.
The Future of Library Access and Digital Resources is Now
A significant increase in access to libraries online – their homepage, search options and digital resources was already evidenced prior to COVID-19’s impact. This was borne out by the results of Softlink IC’s #gotknowledge2020 survey.
What Do Softlink Support and Library Staff Have in Common?
Softlink IC’s well renowned Support staff and the amazing library and knowledge center staff have a major common denominator. The success of our business and libraries is dependent on many things. But, in large measure, that success is dependent on the commitment to customer service by those who work in both.
Our Top 5 Blogs for 2020
Throughout the year, Softlink IC has regularly posted blogs on a variety of topics we believe are of interest to our customers, and knowledge center staff everywhere. The topics have been varied, from the advantages of recent technology, to how to get the best out of their Liberty library management system.
4 Reasons Why Dashboards are Critical to Business
Dashboards are an increasingly essential data visualization management tool. They can be customized to visually display data applicable to different departments and segments of a business. Dashboards are an objective way to measure business requirements from tracking of key performance indicators (KPIs) to the status of current tasks to ensure required outcomes are achieved.
What’s New in our Research Management System, illumin?
Like libraries, illumin, Softlink IC’s integrated research management system (RMS) doesn’t rest on its laurels. There’s always new features and enhancements to be added to stay ahead of the game. If it’s been a while since you looked at illumin, here’s a sneak peek at what’s new!
5 New Features Covered in our Latest illumin Recording
Security awareness, and practices to protect our customers’ library and the organization’s data they manage, is something Softlink IC takes very seriously. In November 2020, we posted a blog discussing the security sins our Liberty integrated library management system (ILMS) customers should be aware of, as they continue to ensure their data is safe.