Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.

AI in Libraries: Revolution or Risk? The Pros and Pitfalls Explained

In a world driven by technology, artificial intelligence (AI) is revolutionizing industries, including libraries, information centers, and research teams. While AI streamlines processes, enhances accuracy, and delivers analytics, it also introduces challenges such as data privacy concerns, bias, and the risk of over-reliance on technology. Remember before using AI in your library, information or research center, check your organization’s policies and guidelines, especially when working with sensitive data.

Power Up Your Library with These 6 Tools: The Ultimate AI Toolkit for Librarians

AI robot showing a bright light

The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.

Insights from Marshall Breeding – Navigating the Future of Library Technology

Softlink Information Centers had the pleasure of hosting a Fireside Chat with Marshall Breeding, a renowned library technology expert, during our Virtual Open Day. The session, expertly hosted by Alyx De La Cruz from our customer care team, offered a deep dive into the evolving landscape of library technology and its implications for special libraries. Here are some key takeaways from their enlightening conversation.

Welcome to a New Era: Liberty Digital Unleashed

Softlink Information Centers is excited to introduce Liberty Digital, an innovative platform set to redefine the landscape of library and archive management. Launched at our recent Virtual Open Day on May 30, 2024, Liberty Digital joins our suite of products, which includes Liberty (an Integrated Library System or ILS) and illumin (a research and reference management tool). The best news of all? It’s available now for your library or archive, read on to find out more! 

The Impact of Artificial Intelligence on Law Firms: Exploring Future Trends

digital graphs overlaid onto a laptop

Discover how artificial intelligence (AI) is revolutionizing law firms and reshaping the legal landscape. From streamlining operations to providing innovative client solutions, AI is becoming an integral part of the legal sector. Dive into our blog post to explore its impact and uncover valuable resources to stay up to date with AI in your law firm.

The Impact of Artificial Intelligence on Law Firms

Discover how artificial intelligence (AI) is revolutionizing law firms and reshaping the legal landscape. From streamlining operations to providing innovative client solutions, AI is becoming an integral part of the legal sector. Dive into our blog post to explore its impact and uncover valuable resources to stay up to date with AI in your law firm.

Softlink Ignites Romanian Librarians’ Conference

Softlink Central Europe hosted a Softlink Open Day in Sibiu, Romania, marking the beginning of the 34th National Conference of the Romanian Librarians’ Association which ran from September 3 – 6 2024. The open day was designed to update the library community on the latest updates, features and solutions on offer.