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10 Questions to Ask Yourself About Your Public Library’s Digital Future

Public libraries are evolving rapidly, and expectations from both local councils and communities continue to grow.. Councils want clear evidence that their libraries deliver meaningful outcomes for ratepayers, while patrons expect modern digital experiences that are easy to access and use.

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Avoid the ‘What Happened to the System?’ Moment: Your OPAC + Administration Portal Launch Plan

Rolling out a new system (OPAC – Online Public Access Catalogue; and Administration Portal) is more than just switching on a new interface and managing it via the staff portal. For many users, the system is the entire library and its operations – it’s the complete solution, the everyday resource management platform, and the system they rely on to run public library operations. So, there needs to be a smooth transition between old and new public library management software – not a disruption.

Avoid the ‘What Happened to the Catalogue?’ Moment: Your OPAC Launch Plan

Rolling out a new OPAC (Online Public Access Catalogue) is more than just switching on a new interface. For many users, the OPAC is the library – it’s the first impression, the everyday touchpoint, and the tool they rely on to access resources. So, when that experience changes, it needs to feel like an upgrade – clearer, smarter, faster – not a disruption.