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10 Questions to Ask Yourself About Your Public Library’s Digital Future

Public libraries are evolving rapidly, and expectations from both local councils and communities continue to grow.. Councils want clear evidence that their libraries deliver meaningful outcomes for ratepayers, while patrons expect modern digital experiences that are easy to access and use.

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Avoid the ‘What Happened to the System?’ Moment: Your OPAC + Administration Portal Launch Plan

Rolling out a new system (OPAC – Online Public Access Catalogue; and Administration Portal) is more than just switching on a new interface and managing it via the staff portal. For many users, the system is the entire library and its operations – it’s the complete solution, the everyday resource management platform, and the system they rely on to run public library operations. So, there needs to be a smooth transition between old and new public library management software – not a disruption.

Avoid the ‘What Happened to the Catalogue?’ Moment: Your OPAC Launch Plan

Rolling out a new OPAC (Online Public Access Catalogue) is more than just switching on a new interface. For many users, the OPAC is the library – it’s the first impression, the everyday touchpoint, and the tool they rely on to access resources. So, when that experience changes, it needs to feel like an upgrade – clearer, smarter, faster – not a disruption.

Strategies for Promoting Your Library’s Digital Resources to Boost Usage

In an increasingly digital world, promoting your library’s digital resources isn’t just important, it’s essential. Making users aware of the resources available and how to access them can drive higher engagement and demonstrate an Return on investment (ROI) on your software investment.

In our latest blog, we’ve suggested five strategies to promote your library’s digital resources and boost usage.

Highlights from SWITCH 2024

SWITCH 2024, held November 12–15 at the Opal Cove Resort in Coffs Harbour, marked an exciting milestone for AIT, now part of Softlink Information Centers. This was the first public library conference since joining Softlink IC, providing a unique opportunity to introduce the combined strengths of AIT and Softlink IC to the public library community.

Expanding Horizons: Softlink Acquires Aurora Information Technology

Softlink IC and AIT logos

Softlink Information Centers, a Volaris Group company, has acquired Aurora Information Technology (AIT), a leading developer of software solutions for public and special libraries. Founded in the late 1990s by Doug Coulson and Martin Fisk, AIT has built a solid reputation delivering reliable and user-friendly software.

Lights, Camera, Library! Crafting an Engaging Promo Video

Ever thought about giving your library the Hollywood treatment? A short, snappy video could be just the thing to spark curiosity and draw in new faces. In just 1-2 minutes, you could showcase what makes your library special. Ready to roll? Here’s a short guide to putting your library in the spotlight.

4 Ways to Secure and Protect Your ILMS – Part 1

Part 1 of the Secure and Protect blog

Library Management System (LMS) software is an effective solution to help companies manage their corporate content with ease, granting access to a diverse collection of research material, eBooks, manuals, journals, documents, and books. But why should businesses purchase LMS software? This blog will provide you with five great reasons why an LMS can be beneficial for organizations of any size!