What’s Coming Up With Softlink IC

The next few months are packed – and more importantly, they’re full of opportunities for you to sharpen your strategy, connect with peers, and get more value from Liberty Digital and illumin.

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.

Strengthening Skills and Connections – A Look Back at Our Week in Papua New Guinea

On Friday 18 July, Softlink IC wrapped up a week on the ground in Papua New Guinea, delivering in-person Liberty Digital training for the National and Supreme Courts. Led by Sarah Thompson and Jacob Devine, the sessions brought together court librarians from across the country, all eager to sharpen their skills and build confidence in the system.

Top Research Team Tools: How illumin and Onelog Save Time and Boost Efficiency

Research professionals face constant pressure to deliver accurate, timely insights under tight deadlines. From managing requests to juggling tools and tracking outputs, the real challenge isn’t just doing the work, it’s doing it efficiently. Success now depends on doing more with less and streamlining tasks to drive results.

Expanding Horizons: Softlink Acquires Aurora Information Technology

Softlink IC and AIT logos

Softlink Information Centers, a Volaris Group company, has acquired Aurora Information Technology (AIT), a leading developer of software solutions for public and special libraries. Founded in the late 1990s by Doug Coulson and Martin Fisk, AIT has built a solid reputation delivering reliable and user-friendly software.

Welcome to a New Era: Liberty Digital Unleashed

Softlink Information Centers is excited to introduce Liberty Digital, an innovative platform set to redefine the landscape of library and archive management. Launched at our recent Virtual Open Day on May 30, 2024, Liberty Digital joins our suite of products, which includes Liberty (an Integrated Library System or ILS) and illumin (a research and reference management tool). The best news of all? It’s available now for your library or archive, read on to find out more! 

The Future is Near: Liberty Digital is Coming Soon

Liberty Digital Sign being revealed from behind red wrapping paper

For over four decades, Softlink has been at the forefront of digital transformation. Softlink was one of the first to offer a Library Management System when libraries were transitioning from card catalogs to computers and one of the first to pioneer web-based systems for library management.

A Rap Recap of a Memorable Year

Alex the Alpaca in a lane with graffiti

As the year draws to a close, prepare to embark on a tour through some of our highlights for 2023 curated exclusively for you on our blog. We’re putting a unique spin on year-end reflections with a lyrical finale – so settle in for a special ‘rap-up’ to the year you never saw coming!

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

The Future is Near: Liberty Digital is Coming Soon

For over four decades, Softlink has been at the forefront of digital transformation. Softlink was one of the first to offer a Library Management System when libraries were transitioning from card catalogs to computers and one of the first to pioneer web-based systems for library management.

Alex the Alpaca Has His Own Instagram Account

Train - Freepik

We all know the feeling. That temptation to give in to a child who keeps bugging you about getting something they want. Whether it’s sweets, a new bicycle, or a mobile phone with all the bells and whistles, the nagging won’t stop before they get it, or you are fit to be tied. For the sake of peace, you give in, and so it has come to pass for our illumin representative, Alex the Alpaca. Yep, we at Softlink IC gave in.