ALIA National 2026: What Australian library professionals are really talking about

The Softlink IC team spent four days at ALIA National 2026 in Sydney this month. More than 800 library and information professionals gathered at Rosehill Gardens from 11 to 14 May, and the conversations were frank.
This is what came up most.
London UGM 2026: Turning Ideas into Action with AI, Reporting, and Smarter Workflows

On April 23, 2026, the Softlink IC community came together in London for a focused, practical User Group Meeting designed to help library and knowledge professionals get more value from their systems, data, and time.
What’s Coming Up With Softlink IC

The next few months are packed – and more importantly, they’re full of opportunities for you to sharpen your strategy, connect with peers, and get more value from Liberty Digital and illumin.
SCALL Institute 2026: Supporting Law Librarians in Tribal and Federal Indian Law Research

Softlink IC was proud to participate in the 54th SCALL Institute, held February 20–21, 2026 at the Riviera Resort & Spa in Palm Springs, California. This year’s institute theme was, “Tribal and Federal Indian Law: Practice and Policy”.
Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.
How to Build a Business Case for a New Integrated Library System (ILS)

You already know your current system isn’t meeting your needs, but how do you get key decision-makers to see this, and convince them it’s time for a change?
SWITCH 2025 Highlights: The Aurora Product Suite with Astria and the New Montage v2

Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.
Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.
Libraries Lead the Way: Inside Softlink IC’s AI Library Challenge

Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) – and the results were surprising.
Libraries Leading Change: The Greater Whitsunday Alliance Crescendo Event

This week, the Greater Whitsunday Alliance Crescendo event brought together library leaders and system partners in Mackay, Queensland for a collaborative discussion on the evolving needs of regional libraries.
Strengthening Skills and Connections – A Look Back at Our Week in Papua New Guinea

On Friday 18 July, Softlink IC wrapped up a week on the ground in Papua New Guinea, delivering in-person Liberty Digital training for the National and Supreme Courts. Led by Sarah Thompson and Jacob Devine, the sessions brought together court librarians from across the country, all eager to sharpen their skills and build confidence in the system.
Strategies for Promoting Your Library’s Digital Resources to Boost Usage

In an increasingly digital world, promoting your library’s digital resources isn’t just important, it’s essential. Making users aware of the resources available and how to access them can drive higher engagement and demonstrate an Return on investment (ROI) on your software investment.
In our latest blog, we’ve suggested five strategies to promote your library’s digital resources and boost usage.
Join Softlink and AIT at QPLA LEaD Conference 2025 in Townsville!

Softlink and AIT are heading to Townsville for the QPLA LEaD Conference, taking place from March 24-28, 2025! Samantha and Suzana will be at the AIT booth (B09), ready to connect with library professionals from across Queensland.
Mobile apps in the Parliamentary Counsel Office library
With a theme of Global Impact, Local Footprint, the 2018 Australian Law Librarian’s Association (ALLA) conference program has a strong focus on law library technology.