Information & Knowledge Centres
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Why Traditional Ticketing Solutions Fail Research Teams
In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.
Softlink Information Centers Shines at BIALL and CALL Conferences
Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.
Softlink London User Group Meeting
Softlink IC Blog Subscribe to our regular updates Softlink London User Group MeetingOn 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information...
Transforming Library Services: Highlights from Softlink’s Virtual Open Day 2024
Softlink Information Centers (Softlink IC) hosted its third successful Virtual Open Day on May 30, 2024. This much-anticipated event brought together library and knowledge management professionals from around the globe, introducing them to the transformative capabilities of our newest solution, Liberty Digital.
Softlink IC Virtual Open Day – 30 May 2024
We’re thrilled to announce that Softlink IC’s much-anticipated Virtual Open Day is back! Circle your calendar for May 30, 2024, and prepare to dive into the world of knowledge management solutions. This event is free to join and we’ll be offering sessions across three time zones.
Where to Find Softlink IC in 2024: A Year of Learning, Innovation, and Connections
As 2024 unfolds, Softlink Information Centres is delighted to announce our active participation in a diverse array of conferences and events worldwide. This year, we’re seizing more opportunities to showcase our flagship products: Liberty, an integrated library management system, and illumin, our pioneering Knowledge & Research Management platform.
Meet Softlink IC at RLUK24: Empowering Research Libraries with illumin
Softlink Information Centers (Softlink IC) is thrilled to be part of the RLUK24 Conference, happening virtually between March 20-22, 2024. This aims to dive deep into the evolving role of research libraries amid the rapid pace of technological advancements, with a special emphasis on Artificial Intelligence (AI) – their conference theme is “New Frontiers: The expanding scope of the modern research library.”
A Rap Recap of a Memorable Year
As the year draws to a close, prepare to embark on a tour through some of our highlights for 2023 curated exclusively for you on our blog. We’re putting a unique spin on year-end reflections with a lyrical finale—so settle in for a special ‘rap-up’ to the year you never saw coming!
The Impact of Artificial Intelligence on Law Firms: Exploring Future Trends
Discover how artificial intelligence (AI) is revolutionizing law firms and reshaping the legal landscape. From streamlining operations to providing innovative client solutions, AI is becoming an integral part of the legal sector. Dive into our blog post to explore its impact and uncover valuable resources to stay up to date with AI in your law firm.
Elevate Your Library Game – Let Our Helpdesk Level You Up
At some point in our lives, we all encounter situations where a little assistance can go a long way. In the realm of libraries, the same holds true.
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