Information & Knowledge Centres

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Wrapping Up 2024 User Group Meetings in Brisbane

Wrapping Up 2024 User Group Meetings in Brisbane

On September 27th, we held our final User Group Meeting (UGM) for 2024 in Brisbane, concluding a fantastic series of events in Oceania. Like the earlier sessions in Melbourne and Wellington, the Brisbane UGM brought together our vibrant community of Liberty and illumin users for a day filled with learning, sharing, and insightful discussions.

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Highlights From Our User Group Meetings in Melbourne and Wellington

Highlights From Our User Group Meetings in Melbourne and Wellington

We recently held two engaging User Group Meetings (UGMs) in Oceania, bringing together our wonderful community of Liberty and illumin users. Our first UGM took place in Melbourne, Australia, on August 22nd, followed by another in Wellington, New Zealand, on September 5th. Our UGM’s are designed to provide attendees with insights, interactive sessions, and networking opportunities.

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Why Traditional Ticketing Solutions Fail Research Teams

Why Traditional Ticketing Solutions Fail Research Teams

In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.

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Softlink Information Centers Shines at BIALL and CALL Conferences

Softlink Information Centers Shines at BIALL and CALL Conferences

Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.

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Softlink London User Group Meeting

Softlink London User Group Meeting

Softlink IC Blog Subscribe to our regular updates  Softlink London User Group MeetingOn 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information...

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Softlink IC Virtual Open Day – 30 May 2024

Softlink IC Virtual Open Day – 30 May 2024

We’re thrilled to announce that Softlink IC’s much-anticipated Virtual Open Day is back! Circle your calendar for May 30, 2024, and prepare to dive into the world of knowledge management solutions. This event is free to join and we’ll be offering sessions across three time zones.

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