Legal Librarians – Always a Law Firm’s Valued Asset!

Library - Book

Technology has and continues to impact all business sectors. It is presenting challenges within the legal industry. Has technology provided a boon for legal library staff in strengthening their position as a valuable asset within their firms? Softlink believes so.

Law Libraries Take on Boston at AALL 2023!

Montage of Alex the Alpaca at AALL 2023

The American Association of Law Libraries (AALL) Annual Meeting & Conference, a much-awaited event in the legal information community, took place in Boston, MA from July 15 to July 18 this year. Sarah, Jeo, Chandler, and of course Alex the Alpaca, were there ready to welcome delegates at AALL’s biggest conference yet! The team was thrilled to attend and showcase our innovative solutions for law libraries and legal information professionals.

Softlink IC at the AALL 2023 Conference: Showcasing Liberty and illumin

AALL 2023 conference logo

We are excited to announce that Softlink IC will be attending the prestigious American Association of Law Libraries (AALL) 2023 Conference. This event is the perfect opportunity for legal information professionals to network, learn, and explore the latest trends in their field. The conference will take place from July 15-18, 2023, in the vibrant city of Boston MA, USA.

Meet Softlink IC at the 2022 American Association of Law Libraries (AALL) Conference

American Association of Law Libraries - Library

Softlink Information Centres (Softlink IC) will be at the 2022 AALL conference! It’s going to be a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin. We’ll have members of our team onsite ready to say ‘hello!’. Visit our booth to snap a picture with the very dapper Alex the Alpaca and find out more about Liberty and illumin!

Trust a Librarian in the Battle to Protect User Privacy

Image - Computer security

Did you know that reading choices can tell a lot about someone? They can reveal religion, sexual preference, and political beliefs. It is precisely this type of information that has been used to target people in the past. It still is today, and no doubt will be in the future. That doesn’t mean librarians will stop fighting the battle to protect user privacy from the invasion of surveillance.

5 Ways Customer-Facing Staff Can Manage Stress

Cartoon - Illustration

Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.

So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.

Softlink London User Group Meeting

London User Group Meeting

On 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information management professionals from around the United Kingdom.