2022 Year in Review

2022 Year in Review

Softlink IC Blog Subscribe to our regular updates Subscribe Now 2022 Year in Review What a year 2022 was for Softlink IC! In this year in review, we want to take a moment to reflect on the successes and highlights from the past year! Liberty & illumin Releases As...
Power Up illumin With Power BI

Power Up illumin With Power BI

Softlink IC Blog Subscribe to our regular updates Subscribe Now Power Up illumin With Power BI Your knowledge and request management needs are as unique as your organization, the good news for you is that Softlink IC’s solutions are developed and supported by teams of...
Exploring the World of Parliamentary Librarians

Exploring the World of Parliamentary Librarians

Softlink IC Blog Subscribe to our regular updates Subscribe Now Exploring the World of Parliamentary Librarians Libraries are some of the most exciting places to work, and as a librarian, you get to use a variety of skills every day. In this blog series, we’ll look at...
How to Bring a Customer Focus to Your Research  Team?

How to Bring a Customer Focus to Your Research Team?

Softlink IC Blog Subscribe to our regular updates Subscribe Now How to Bring a Customer Focus to Your Research Team At its core, customer service is about building relationships. It’s about understanding what your customer or users’ needs are and then going above and...
Why Our Customer Support Team Is Everything to Us

Why Our Customer Support Team Is Everything to Us

Softlink IC Blog Subscribe to our regular updates Subscribe Now Why Our Customer Support Team Is Everything to Us At Softlink Information Centres, you probably know we provide library, knowledge and research management solutions. Our products, Liberty and illumin, are...