Why Our Customer Support Team Is Everything to Us
At Softlink Information Centres, you probably know we provide library, knowledge and research management solutions. Our products, Liberty and illumin, are used by hundreds of businesses around the world from some of the largest multi-branch law firms to single branch non-profit organizations.
Worth the Wait – London User Group Meeting for Liberty & illumin
London, England was the setting for our latest in-person User Group Meeting (UGM), and we were all really looking forward to it. Our UGMs are a great opportunity for us all to catch up. UGMs provide a forum for those attending to meet other Liberty and illumin users and Softlink IC staff.
Alex visits Hobart for the Australian Law Librarians’ Association (ALLA) Conference
Softlink Information Centers (Softlink IC) was at the 2022 Australian Law Librarians’ Association (ALLA) conference in Hobart, Tasmania between 24 – 26 August 2022. A biennial event hosted by ALLA, the conference is the major professional and business development event in the Association’s calendar.
Alex’s Adventures at the 2022 AALL Conference
Softlink Information Centers (Softlink IC) was at the 2022 American Association of Law Libraries (AALL) conference from 16 – 19 July. The conference was a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin.
Virtual Open Day Opens Minds
Softlink IC held our Virtual Open Day on 15 June 2022. We ran sessions across three time zones where registered participants discovered…
Meet Softlink IC at the 2022 American Association of Law Libraries (AALL) Conference
Softlink Information Centres (Softlink IC) will be at the 2022 AALL conference! It’s going to be a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin. We’ll have members of our team onsite ready to say ‘hello!’. Visit our booth to snap a picture with the very dapper Alex the Alpaca and find out more about Liberty and illumin!
Brisbane User Group Meeting Shares Tips, Tricks and Morning Tea
We were thrilled to host our first, post-COVID in-person User Group Meeting (UGM) on 5 May 2022. It’s been a while! This was hosted at Queensland’s Parliament House, one of our newest members to the Liberty and illumin family who implemented both products approximately 12 months ago.
The House of Commons Library Chooses Softlink IC’s illumin
Softlink Information Centres (Softlink IC) is pleased to announce the House of Commons Library recently selected illumin as their customer requests and enquiries management system.
2021 in Review
Thanks for another great year!
It’s the beginning of 2022 and a perfect time for Softlink IC to look back at 2021 and marvel at the achievements, the fun, and the wonderful interactions we have had with our Liberty and illumin customers. Here’s looking forward to a great year ahead!
5 Reasons Why Your Data is Safe and Secure with Softlink IC
Security awareness, and practices to protect our customers’ library and the organization’s data they manage, is something Softlink IC takes very seriously. In November 2020, we posted a blog discussing the security sins our Liberty integrated library management system (ILMS) customers should be aware of, as they continue to ensure their data is safe.