5 Ways Customer-Facing Staff Can Manage Stress
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.
Digitizing Material – Preserving and Managing Digital Content
Increasingly, new information is being created in digital format however there is still a significant amount of physical material, much of it fragile or vulnerable to damage, that can be converted to digital format.
Liberty Launch at Papua New Guinea University’s Michael Somare Library Makes the National News
The launch of the Liberty Library Management System at the University of Papua New Guinea’s Michael Somare Library was national news.
5 Brilliant Benefits of Liberty v5 to Whet Your Appetite
We don’t have enough space here to write a novella about all the benefits you will get with Softlink Information Centres’ Liberty v5 (and we’re pretty sure you don’t have the time to read one right now), so these 5 brilliant benefits may whet your appetite for more.
5 Brilliant Benefits of Liberty v5 to Whet Your Appetite
We don’t have enough space here to write a novella about all the benefits you will get with Softlink Information Centres’ Liberty v5 (and we’re pretty sure you don’t have the time to read one right now), so these 5 brilliant benefits may whet your appetite for more.
So You Think Your Library Homepage is an Attention Grabber? Wait ‘til you Personalise it!
Imagine being able to personalise information that displays on your library Home page when any of your borrowers log in. Well, now it’s possible with Liberty, Softlink’s integrated library management system.
The Softlink Scoop – Edition 02/2019
A fortnightly round up of library and information centre news and opinions from around the world.
Softlink IC’s First Liberty Virtual User Group Meetings for 2019
Kicking off a packed 2019 calendar was the first of the 2019 Liberty Northern and Southern Hemisphere Virtual User Group Meetings (VUGMs). Held on the 24th of January, attendance numbers for both meetings were heartening especially at a time of the year that brings with it so many tasks needing your attention.
Northern Hemisphere’s Liberty Boot Camp Training Challenges a Hit
It was the Northern Hemisphere’s turn to accept the boot camp challenge. Held on the 30th of January and 6th of February, the one hour Liberty boot camps, proved extremely popular. Judging by the feedback, those who attend one or both camps left exhausted but very satisfied!
2018. Softlink IC’s Year in Brief
Can you believe it is February already! We have been busy finalising plans for this year’s calendar. But before we let you know what is happening in 2019, we thought we would review what has been a busy 2018.