Appraisal Institute Solves Business Challenges With Liberty and illumin

The Appraisal Institute, based in Chicago, is a global association of professional real estate appraisers, with 19,000 members and 80 chapters worldwide. The Institute funds and operates the Y.T. and Louise Lee Lum Library, which provides members with reference services in all areas of real estate appraisal.
Does Research Leadership = Competitive Advantage in an Info Bulge Era?

As early as the 1980’s strategists like Porter and Miller were linking information with competitive advantage.
Employee Spotlight – James Martin
James Martin, Softlink’s Development Manager for Liberty and illumin, is based in the Brisbane head office. We get to know more about James (the Wise) in the fourth of our Softlink Employee Spotlights.
Unlock Exceptional Customer Service for Your Research Team

Are you looking for ways to improve the customer service provided by your research team? Request and research management tools can help improve the services you provide and ensure you offer the best service possible. In this blog, let’s explore how Illumin, our request management tool, can help you understand and deliver a superior service to your customers!
The Exciting Return of Melbourne’s Liberty User Group Meeting

We recently hosted our highly anticipated, in-person, User Group Meeting (UGM) in Melbourne, Australia. The day was filled with valuable insights, informative sessions, and demonstrations; we even welcomed enthusiastic attendees from the distant shores of Papua New Guinea. We were excited to welcome users back to real life, in-person events reigniting opportunities for networking and sharing.
Where to Find Softlink IC in 2024: A Year of Learning, Innovation, and Connections

As 2024 unfolds, Softlink Information Centres is delighted to announce our active participation in a diverse array of conferences and events worldwide. This year, we’re seizing more opportunities to showcase our flagship products: Liberty, an integrated library management system, and illumin, our pioneering Knowledge & Research Management platform.
Is Free Software for Library Management Really Free?

Free. It’s the catchiest word on the internet! There are all sorts of free things there, even free library software. Of course, most “free” things aren’t really free, but you know that, right?
Not a ‘Spare Seat’ for the PNG Cataloging Workshop

Last week’s Cataloging workshop was a great success. Softlink IC’s Aaron Rose delivered the virtual workshop to a packed ‘house’ of enthusiastic Librarians from Papua New Guinea. Many of the attendees even brought along members of their staff. The more the merrier!
The Rise of In-House Lawyers – They Need Knowledge Managers Too!

The legal sector has been subject to significant disruption since the GFC. Law firms have found ways to cut operating budgets by outsourcing some paralegal and research services to service providers. More recently, there has been an increasing move by organizations to build their own team of in-house lawyers. Softlink IC is following the in-house legal trend. It has the potential to provide opportunities for library and knowledge centre researchers.
The Virtual NZLLA and ALLA 2021 Conferences

Following our successful attendance at the July American Association of Law Librarians (AALL) online conference, Softlink IC turned its attention to the Southern hemisphere.