Information & Knowledge Centres

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Dirty Data Cleaned Dirt Cheap!

Dirty Data Cleaned Dirt Cheap!

It is not an easy thing to ensure that data imported, or manually added, into your library management system (LMS) is clean. Having clean data is critical to ensuring the results returned from any search is a true reflection of your resources.

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5 Reasons Businesses Need Librarians

5 Reasons Businesses Need Librarians

Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich library management system (LMS) or research system will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.

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When We Talk About Our Live Chat Feature, We Mean Live Chat

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

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Liberty’s Smart Serials Coming to a Library Near You!

Liberty’s Smart Serials Coming to a Library Near You!

Cataloging and managing serials can be a complex process. Softlink IC, in consultation with our customers, set about simplifying serials management in Liberty, our library management system. We haven’t thrown the previously significant functionality out with the bathwater! The result is Smart Serials and, if the feedback we’ve received from customers who have seen a preview is anything to go by, we know you’re going to love it.

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