Information & Knowledge Centres

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Meet Softlink IC at RLUK24: Empowering Research Libraries with illumin

Meet Softlink IC at RLUK24: Empowering Research Libraries with illumin

Softlink Information Centers (Softlink IC) is thrilled to be part of the RLUK24 Conference, happening virtually between March 20-22, 2024. This aims to dive deep into the evolving role of research libraries amid the rapid pace of technological advancements, with a special emphasis on Artificial Intelligence (AI) – their conference theme is “New Frontiers: The expanding scope of the modern research library.”

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Trending – 6 Blogs to Level Up Your Library

Trending – 6 Blogs to Level Up Your Library

Which are our top blogs? What’s trending? We regularly post a variety of blogs which focus on topics, trends or themes we believe are interesting to both our customers and knowledge center staff everywhere. If you’re a regular to our blog feed, you’d know the topics really do vary.

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When We Talk About Our Live Chat Feature, We Mean Live Chat

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

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4 Steps to Promote Your Corporate Library

4 Steps to Promote Your Corporate Library

So there you are – the proud manager of a beautiful new corporate library. You’ve done all the hard work. The steps you’ve taken to get to this point have been many. The last thing you want is all that hard work wasted. You want the library to be used to its full potential! For that, you need buy-in across the organization.

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