Showcasing Liberty and illumin at ALIA’s 2019 Conference
Softlink Information Centres was super excited about exhibiting at the ALIA 2019 Information Online conference in February. It was a welcome opportunity for us to showcase our Liberty Library Management and illumin Knowledge and Request Management systems.
Alex’s Top 5 Ways illumin Helps Research Centre Staff
illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin and quite good at explaining the value of illumin as the ultimate way to manage the complexity of tasks required of research centre staff.
An insight into our commitment to securing data in Liberty and illumin
The security of your data is paramount to Softlink. To this end, our development team employs processes that ensure data security is at the forefront of their minds when coding.
Appraisal Institute Solves Business Challenges With Liberty and illumin
The Appraisal Institute, based in Chicago, is a global association of professional real estate appraisers, with 19,000 members and 80 chapters worldwide. The Institute funds and operates the Y.T. and Louise Lee Lum Library, which provides members with reference services in all areas of real estate appraisal.
Implementation: Top tips from Softlink’s top specialists
Softlink specialists have been transitioning libraries to new systems for years and have developed a reliable, step-by-step process that takes the stress out of new software implementations. The process ensures smooth transition of data, so libraries can have their new systems up and running fast and be reaping the benefits sooner. We spoke to two of Softlink’s top implementation specialists, Maida Rubin and Sarah Thompson, to find out more about what makes for a successful implementation.
Does Research Leadership = Competitive Advantage in an Info Bulge Era?
As early as the 1980’s strategists like Porter and Miller were linking information with competitive advantage.
6 Reasons Why Law Firms Need a Powerful Request Management Solution
The amount of accurate information required by legal staff is phenomenal. How do legal staff communicate their needs to research center staff? How do research center staff efficiently manage the volume of daily requests for the research services they receive? How do they ensure requesters are updated promptly?
It’s a Wrap – Another Successful Liberty User Group Conference
Almost 50 librarians from education, legal, university colleges, industry and government libraries took part in our Melbourne National Liberty User Group Conference and Masterclass in late August with some taking the opportunity to visit the MCC library. They all had a great time and we would again like to thank David Studham and library staff.
Softlink’s Customer Community Manager extending Liberty and illumin community connections
After nine years as Professional Services Manager for Softlink Americas, Maida Rubin stepped into a new role as global Customer Community Manager for Softlink’s Information Centres division.
Abolish Your Request Management Challenges with illumin
Watch the video below by Softlink IC to know how to abolish your request management challenges with illumin.