Employee Spotlight – Jeff O’Keeffe
Based in Softlink’s Australian office, Jeff is part of the Southern Hemisphere support team. We get to know a little bit more about Jeff in our latest in our Softlink Information Centres Employee Spotlight series.
Showcasing Liberty and illumin at ALIA’s 2019 Conference
Softlink Information Centres was super excited about exhibiting at the ALIA 2019 Information Online conference in February. It was a welcome opportunity for us to showcase our Liberty Library Management and illumin Knowledge and Request Management systems.
You or Your LMS Vendor – Who Controls Your Library’s Business and Security Settings?
Can you just go in and change the existing settings in your library management or research management system or do you have to request a change from your vendor? Do they charge you to do so?
Late August at the 2019 NZLLA Conference
Sarah Thompson, Softlink IC’s Technical Services Manager, headed over to New Zealand again, this time for the NZLLA Conference in Christchurch.
Library Management System Customer Support – 5 Questions you Should Ask
Softlink Information Centres Liberty and illumin users love our Customer Support Teams – and with good reason. They don’t have to run an obstacle course to get the help and advice they need. We believe excellent support is critical to our customers, and that’s what they get!
An insight into our commitment to securing data in Liberty and illumin
The security of your data is paramount to Softlink. To this end, our development team employs processes that ensure data security is at the forefront of their minds when coding.
Implementation: Top tips from Softlink’s top specialists
Softlink specialists have been transitioning libraries to new systems for years and have developed a reliable, step-by-step process that takes the stress out of new software implementations. The process ensures smooth transition of data, so libraries can have their new systems up and running fast and be reaping the benefits sooner. We spoke to two of Softlink’s top implementation specialists, Maida Rubin and Sarah Thompson, to find out more about what makes for a successful implementation.
The Softlink Scoop – Edition 17/2018
A weekly round up of library and information centre news and opinions from around the world.
The Softlink Scoop – Edition 19/2018
A weekly round up of library and information centre news and opinions from around the world.
Top 5 Podcasts Every Librarian Should Listen To
As an information services professional, you’re always learning. From conferences to professional development days, workshops and coursework, there’s so many places you can advance your knowledge! Podcasts offer another terrific way to grow your professional self and spend some time during your commute or breaks to explore relevant topics in an informal but interesting way!