Softlink IC is Giving Alex the Alpaca a Moment in the Spotlight

Alex the Alpaca is one of Softlink IC’s representatives. Being our representative is not just his job, it is his passion. Like all of us here at Softlink IC, libraries and knowledge centers are his thing. Spreading the word on illumin, our research management system was his initial mission.
Make Life Easy for Users with Softlink IC’s Single Sign On Module

Many of our Softlink IC customers have taken advantage of our Single Sign On (SSO) module. It makes life so much easier for Liberty and illumin users. It benefits you, your staff, and your library’s users. So what is SSO and what are the benefits of using it as your authentication method?
5 Reasons Businesses Need Librarians

Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich integrated library system (ILS) or research management system (RMS) will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.
10 Advantages of Softlink’s Cloud Hosting for Your Liberty & illumin Systems

We at Softlink IC believe hosting your Liberty or illumin system with us is a hassle-free, cost-effective option. To convince you, we list 10 advantages, grouped into three categories that highlight the benefits of hosting your cloud-based library management and research management systems with us.
Our Top 4 Working from Home Tips for Liberty and illumin Users

Did you expect to love the flexibility of working from home or is it your idea of a nightmare? Have you found that you are enjoying your new work environment but finding it more of a challenge than you expected? Are you juggling other tasks like childcare or home schooling, or tempted to “just do xyz because it is distracting me”?
5 Features Your Research Management System Has, Not Your Helpdesk

Knowledge center staff know research questions are not just another form of helpdesk, technical, or customer service request. Despite this, many are expected to manage reference tasks with such a system. Softlink Information Centres knows you need the right tool for the right job, which is why we developed the illumin knowledge and reference management system.
Want a Cost-Effective Way to Manage Your Digital Revolution?

Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.
The Blockchain Buzz – What You Need to Know About Blockchain and Libraries

You may have heard the word “blockchain” mentioned in a variety of industries lately, even libraries. So, what do you need to know about it? We thought we’d speak to Softlink IC’s General Manager, John Crook to find out more about blockchain, what it can do, and how it may impact libraries.
Softlink IC’s Exemplary Support. What You Can Expect

While Softlink Information Centres focus on delivering a great product, our secret ingredient is the strong focus we place on delivering an exemplary support experience to our Liberty and illumin customers.
Our Liberty and illumin APIs Make Liberty and illumin do the Work

Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.