Our Top 4 Working from Home Tips for Liberty and illumin Users
Did you expect to love the flexibility of working from home or is it your idea of a nightmare? Have you found that you are enjoying your new work environment but finding it more of a challenge than you expected? Are you juggling other tasks like childcare or home schooling, or tempted to “just do xyz because it is distracting me”?
Make Life Easy for Users with Softlink IC’s Single Sign On Module
Many of our Softlink IC customers have taken advantage of our Single Sign On (SSO) module. It makes life so much easier for Liberty and illumin users. It benefits you, your staff, and your library’s users. So what is SSO and what are the benefits of using it as your authentication method?
Softlink IC at the CIL and IL Connect 2020 Virtual Conference
Softlink IC was excited to be a part of this year’s Computers in Libraries (CIL) and Internet Librarian’s (IL) conference. It was an exciting opportunity to show off our library management system Liberty and our research management product, illumin.
A Sneak Peek at Softlink IC’s #gotknowledge2020 Survey Report!
Softlink Information Centres (IC) would like to take this opportunity to once again, thank all who participated in our inaugural Softlink Information #gotknowledge2020 survey. The survey was designed to investigate and analyze work patterns, identify staffing, resource and budget trends, the services currently delivered and collect opinions on future trends.
A Fistful of Features!
Has COVID-19 increased your request workload? Are your users discovering how great it is to have access to your knowledge center research services? Is managing your increased research load using spreadsheet or email even more inefficient now? Do you want to encourage your users to take advantage of your research skills?
Want a Cost-Effective Way to Manage Your Digital Revolution?
Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.
Our Liberty and illumin APIs Make Liberty and illumin do the Work
Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.
Softlink IC’s Exemplary Support. What You Can Expect
While Softlink Information Centres focus on delivering a great product, our secret ingredient is the strong focus we place on delivering an exemplary support experience to our Liberty and illumin customers.
The Softlink IC #gotknowledge2020 Survey Closes Soon!
The Softlink Information Centres #gotknowledge2020 survey, designed to get to know you and our library sector even better, opened in early April. We have been delighted with the response we have received over the last 8 weeks. To all of you, who have already completed our survey, thank you!
5 Features Your Research Management System Has, Not Your Helpdesk
Knowledge center staff know research questions are not just another form of helpdesk, technical, or customer service request. Despite this, many are expected to manage reference tasks with such a system. Softlink Information Centres knows you need the right tool for the right job, which is why we developed the illumin knowledge and reference management system.