Kat, Author at Softlink Information Centres

Alex the All Rounder on Softlink Hosting Customer Support Watch

Softlink IC’s Alex the Alpaca is a total all-rounder. While he is the undisputed illumin knowledge specialist, he loves taking his turn on Softlink Hosting customer support watch.

So How’s Your Current Library Reporting Tool Working For You?

Statistics are important! For knowledge specialists, generating your resource center’s vital statistical data can be very time-consuming when you don’t have the right library reporting tool. An Excel spreadsheet has many uses, but recording statistics in a spreadsheet is not an efficient and cost-effective way to spend your valuable time.

Is Your Vendor Just a Vendor or Your Partner?

More than 35 years of interacting with all types of libraries throughout the globe has taught Softlink IC a thing or two about building long-lasting partnerships with our clients. We have learned well because we never wanted to be just a “vendor”. Softlink IC is a valued partner to our customers over the long term.

Softlink Information Centres’ 2019 Year in Review

As we begin the journey into 2020, here’s a look at the year that was with Softlink Information Centres 2019 year in review, and what a great year it was!

4 Ways to Sharpen Your Information Management Services

As an information manager, you’ve probably noticed an increase in information and resources in your organization, particularly in recent years. Staff and users are demanding access to the resources they need.

4 Steps to Promote Your Corporate Library

So there you are – the proud manager of a beautiful new corporate library. You’ve done all the hard work. The steps you’ve taken to get to this point have been many. The last thing you want is all that hard work wasted. You want the library to be used to its full potential! For that, you need buy-in across the organization.

Open Your Library to the World!

For many libraries, providing remote access to the catalog is the only way to go. Enabling easy access for your users anywhere, anytime is invaluable for them and your library staff. Increasingly, people use their mobile devices, not just their PCs, to access information.