SWITCH 2024, held November 12–15 at the Opal Cove Resort in Coffs Harbour, marked an exciting milestone for AIT, now part of Softlink Information Centers. This was the first public library conference since joining Softlink IC, providing a unique opportunity to introduce the combined strengths of AIT and Softlink IC to the public library community.
Softlink Information Centers has acquired Aurora Information Technology (AIT), a respected developer of public and special library software founded in the 1990s. AIT's team and products will now be part of Softlink, expanding its range of solutions without impacting current support or service for Liberty, Liberty Digital, or illumin customers.
We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.
Ever thought about giving your library the Hollywood treatment? A short, snappy video could be just the thing to spark curiosity and draw in new faces. In just 1-2 minutes, you could showcase what makes your library special. Ready to roll? Here’s a short guide to putting your library in the spotlight.
As we navigate the digital transformation of libraries, understanding the role of cloud hosting in managing library systems is crucial. This guide aims to demystify cloud hosting and explain why it’s a smart choice for your library.
In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.
