Employee Spotlight – Ben
In this spotlight, we’re featuring one of our Software Developers, Ben, who joined Softlink IC in early 2024. Ben works across our library and research management products, where a big part of his role is building new features that help keep our software practical, reliable, and easy to use. Known for his problem-solving approach and dry sense of humor, Ben is an important part of the development team.
Employee Spotlight – James
In this spotlight, we’re featuring our Development Manager James, who has marked 15 years with the company. James leads the team behind our Liberty, illumin, and Aurora product suites, ensuring the features we deliver are practical, high quality, and aligned with what our users need most. Known for his calm leadership, pragmatic mindset, and sharp problem-solving skills, James plays a vital role in keeping our development team and product direction on course.
Employee Spotlight – Nicholas
Meet Nicholas, our APAC Sales & Account Manager, who joined the team in June 2024. Working remotely from Auckland, New Zealand, Nicholas plays a key role in connecting potential customers across New Zealand, Australia, and the Pacific with our solutions, Liberty Digital and illumin.
In the latest instalment of our Employee Spotlight series, we get to know Nicholas, explore his role further, and what drives him in his day-to-day work.
Employee Spotlight – Dim
Meet Dim, Senior Software Engineer and Cybersecurity Specialist on our development team. Working remotely from Queensland’s beautiful Sunshine Coast (and visits the office in Brisbane occasionally), he’s one of our powerful minds, from solving applications development and cybersecurity problems to offering service support, he’s a multidisciplinary who thrives on positive company culture.
Employee Spotlight – Alyx
Meet Alyx, one of the friendly faces behind our support team. Based on the west coast of the USA, she’s one of our secret weapons, from solving tech puzzles to running customer bootcamps, she’s a multitasker who thrives on helping others.
Employee Spotlight – Callum Graham
Meet Callum, he joined our team in 2022 as a developer. He’s based in our Australian offices and we get to know a little bit more about him in the latest of our Softlink Information Centers Employee Spotlight series.
Employee Spotlight – Benjamin Grant
Meet Benjamin, he joined our team in 2022 as our APAC Sales Account Executive. He’s fallen in love with both Liberty and illumin and spends his time showing our potential customers how great our products are.
Employee Spotlight – Callum
Meet Callum, he joined our team in 2022 as a developer. He’s based in our Australian offices and we get to know a little bit more about him in the latest of our Softlink Information Centers Employee Spotlight series.
Employee Spotlight – Brent Vidler
Meet Brent. We get to know a little bit more about Brent, who’s based in our Australian offices in the latest of our Softlink Information Centers Employee Spotlight series.
Employee Spotlight – Karlos Freelove
Meet Karlos, he’s part of our amazing customer support team, and they’re amazing! Our Support Team members are trained to understand our products inside and out. They are qualified IT experts who understand what personalized service really means. Our support team members are in our offices in Australia, the United Kingdom and United States offering 24-hour support on business days.