Employee Spotlight – Zane Koria
Meet Zane, one of our rather wonderful Technical Support Analysts. Based in Softlink IC’s UK office, he is no doubt a familiar voice and face for many, but not all of you! We get to know a little bit more about Zane in the latest of our Softlink Information Centres Employee Spotlight series.
Employee Spotlight – Suzana Petrovic
Meet Suzana, our newest “recruit”. Based in Softlink IC’s Australian office, she has rapidly become a valuable member of our team. We get to know a little bit more about Suzana in the latest of our Softlink Information Centres Employee Spotlight series.
Employee Spotlight – Aaron Rose
Based in Softlink’s Australian office, Aaron is part of the Southern Hemisphere support team. We get to know a little bit more about Aaron in our latest in our Softlink Information Centres Employee Spotlight series.
Employee Spotlight – David Moschner
We get to know a little bit more about David in our latest Softlink Information Centres Employee Spotlight series.
Employee Spotlight – Emily
We get to know a little bit more about Emily in our latest in our Softlink Information Centres Employee Spotlight series.
Employee Spotlight – Jeff O’Keeffe
Based in Softlink’s Australian office, Jeff is part of the Southern Hemisphere support team. We get to know a little bit more about Jeff in our latest in our Softlink Information Centres Employee Spotlight series.
Showcasing Liberty and illumin at ALIA’s 2019 Conference
Softlink Information Centres was super excited about exhibiting at the ALIA 2019 Information Online conference in February. It was a welcome opportunity for us to showcase our Liberty Library Management and illumin Knowledge and Request Management systems.
Library Management System Customer Support – 5 Questions you Should Ask
Softlink Information Centres Liberty and illumin users love our Customer Support Teams – and with good reason. They don’t have to run an obstacle course to get the help and advice they need. We believe excellent support is critical to our customers, and that’s what they get!
An insight into our commitment to securing data in Liberty and illumin
The security of your data is paramount to Softlink. To this end, our development team employs processes that ensure data security is at the forefront of their minds when coding.
You or Your LMS Vendor – Who Controls Your Library’s Business and Security Settings?
Can you just go in and change the existing settings in your library management or research management system or do you have to request a change from your vendor? Do they charge you to do so?