This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were - time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.
Rolling out a new system (OPAC – Online Public Access Catalogue; and Administration Portal) is more than just switching on a new interface and managing it via the staff portal. For many users, the system is the entire library and its operations - it's the complete solution, the everyday resource management platform, and the system they rely on to run public library operations. So, there needs to be a smooth transition between old and new public library management software - not a disruption.
Softlink IC was proud to participate in the 39th ANZTLA Conference, held 26-29 November 2025 at The Women’s College, University of Queensland. This year’s theme, “Echoes of the past ... creating stories for the future,” deeply resonated with our mission to support theological and special libraries in preserving knowledge and guiding discovery through innovation.
You already know your current system isn’t meeting your needs, but how do you get key decision-makers to see this, and convince them it’s time for a change?
Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.
In this spotlight, we’re featuring our Development Manager James, who has marked 15 years with the company. James leads the team behind our Liberty, illumin, and Aurora product suites, ensuring the features we deliver are practical, high quality, and aligned with what our users need most. Known for his calm leadership, pragmatic mindset, and sharp problem-solving skills, James plays a vital role in keeping our development team and product direction on course.
