Information & Knowledge Centres
Subscribe to our regular updates
Trust a Librarian in the Battle to Protect User Privacy
Did you know that reading choices can tell a lot about someone? They can reveal religion, sexual preference, and political beliefs. It is precisely this type of information that has been used to target people in the past. It still is today, and no doubt will be in the future.
Back to Basics Liberty Training in Boston
Early May saw Softlink Information Centres Customer Services Manager, Maida Rubin, deliver another of her highly regarded free, face-to-face Liberty training sessions.
What Will the illumin Reference Management System do for You? Cure Your Pain,That’s What!
We know pointing is a bit rude, even if we aren’t asking you to recruit for military service. We are asking: do you know what illumin Softlink IC’s knowledge and reference management system can do for you? If using spreadsheets or a help desk tool never designed to manage research requests is painful, illumin is the cure!
The Challenge of Digitizing Collections
As the world migrates online, resource collections in archives, museums, and libraries also need to have a presence there. Digitizing at least the most significant parts of their collections ensures that presence.
Guest Blogger, ESR’s Beryl Anderson Give us the Lowdown on Their First Ever Staff Conference
ESR held its first ever all staff conference in Wellington 11 – 12 April at Te Papa. Over 350 people from Auckland, Christchurch and the two Wellington locations of Kenepuru and Wallaceville, attended the two days.
The Softlink Scoop – Edition 05/2019
A fortnightly round up of library and information centre news and opinions from around the world.
5 Ways Customer-facing Staff Can Manage Stress
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
3 Reasons to Embed Librarians in Clinical Teams
When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian.
Top 3 Tools Libraries Use for Patrons with Visual Impairment
It is easy for most of us to walk into a library and search for a resource, use a computer, or read a journal. However, doing so is not always easy for those with a visual impairment. How accessible is the library’s information to those users?
Library Management System Customer Support – 5 Questions you Should Ask
Softlink Information Centres Liberty and illumin users love our Customer Support Teams – and with good reason. They don’t have to run an obstacle course to get the help and advice they need. We believe excellent support is critical to our customers, and that’s what they get!
Solutions
Recent Blog Articles
Popular Articles
More
© 2024 Softlink. All Rights Reserved | Data Protection and Privacy Policy |Data Processing Agreement | Modern Slavery Statement | Careers | Cookie Policy