Information & Knowledge Centres
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An insight into our commitment to securing data in Liberty and illumin
The security of your data is paramount to Softlink. To this end, our development team employs processes that ensure data security is at the forefront of their minds when coding.
Reference interviews – time and cost expensive or not?
The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance.
The Softlink Scoop – Edition 21/2018
A weekly round up of library and information centre news and opinions from around the world.
Appraisal Institute solves business challenges with Liberty and illumin
The Appraisal Institute, based in Chicago, is a global association of professional real estate appraisers, with 19,000 members and 80 chapters worldwide. The Institute funds and operates the Y.T. and Louise Lee Lum Library,…
Implementation: Top tips from Softlink’s top specialists
Softlink specialists have been transitioning libraries to new systems for years and have developed a reliable, step-by-step process that takes the stress out of new software implementations. The process ensures smooth…
Does research leadership = competitive advantage in an info bulge era?
As early as the 1980’s strategists like Porter and Miller were linking information with competitive advantage. Researchers in law firms, consultancies and multiple other fields are trawling a growing bulge of information to…
6 Reasons Why Law Firms Need a Powerful Request Management Solution
The amount of accurate information required by legal staff is phenomenal. How do legal staff communicate their needs to research center staff? How do research center staff efficiently manage the volume of daily requests for the research services they receive? How do they ensure requesters are updated promptly?
Employee Spotlight – Will Roper
Based in Softlink’s US office, Will is part of the Northern Hemisphere support team. We get to know a little bit more about Will in our latest Softlink Information Centres Employee spotlights.
The Softlink Scoop – Edition 20/2018
A round up of Softlink Information Centres news and articles of interest from around the world.
5 Reasons your IT team will love your new library management system
Your IT team are important stakeholders in any new software decision. It’s important they feel confident with the robustness of the technology, security, ease of use, and access to support.
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