Information & Knowledge Centres

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4 Steps to Promote Your Corporate Library

4 Steps to Promote Your Corporate Library

So there you are – the proud manager of a beautiful new corporate library. You’ve done all the hard work. The steps you’ve taken to get to this point have been many. The last thing you want is all that hard work wasted. You want the library to be used to its full potential! For that, you need buy-in across the organization.

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3 Tips to Simplify Knowledge Management

3 Tips to Simplify Knowledge Management

Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention.

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