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Health care - Telemedicine

3 Reasons to Embed Librarians in Clinical Teams

When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian. We often think of librarians as… well… stuck in libraries. But, with advanced mobile connectivity, librarians literally carry their library with them. Embedding a librarian into a clinical team provides a huge advantage. Librarians ensure relevant information for rounds is available, and can access research and information efficiently. That is the skill set they bring to a clinical team.
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The Rise of In-House Lawyers – They Need Knowledge Managers Too!

The legal sector has been subject to significant disruption since the GFC. Law firms have found ways to cut operating budgets by outsourcing some paralegal and research services to service providers. More recently, there has been an increasing move by organizations to build their own team of in-house lawyers. Softlink IC is following the in-house legal trend. It has the potential to provide opportunities for library and knowledge centre researchers.
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Deep Learning Holds Great Promise for an Infant

Examples of artificial intelligence are increasingly common these days. The element of deep learning is still in its infancy. It will provide increasingly great opportunities for knowledge managers, but its early iterations have raised some concerns. Softlink IC, like many others in the library technology space, is watching the evolution of deep learning with great interest.
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Wrapping Up 2024 User Group Meetings in Brisbane

On September 27th, we held our final User Group Meeting (UGM) for 2024 in Brisbane, concluding a fantastic series of events in Oceania. Like the earlier sessions in Melbourne and Wellington, the Brisbane UGM brought together our vibrant community of Liberty and illumin users for a day filled with learning, sharing, and insightful discussions.

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were - time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Reflecting on ANZTLA 2025: Stories Rooted in the Past, Shaping the Future of Theological & Special Libraries

Softlink IC was proud to participate in the 39th ANZTLA Conference, held 26-29 November 2025 at The Women’s College, University of Queensland. This year’s theme, “Echoes of the past ... creating stories for the future,” deeply resonated with our mission to support theological and special libraries in preserving knowledge and guiding discovery through innovation.

Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) - one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.

Libraries Lead the Way: Inside Softlink IC’s AI Library Challenge

Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) - and the results were surprising.
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Alex the Alpaca Has His Own Instagram Account

We all know the feeling. That temptation to give in to a child who keeps bugging you about getting something they want. Whether it’s sweets, a new bicycle, or a mobile phone with all the bells and whistles, the nagging won’t stop before they get it, or you are fit to be tied. For the sake of peace, you give in, and so it has come to pass for our illumin representative, Alex the Alpaca. Yep, we at Softlink IC gave in.

How to Make Research Faster with Filters, Search, and Pinned Views in illumin

A Knowledge and Research Management System helps research teams organize their workflows efficiently, reducing time spent searching for information and increasing productivity. Softlink IC’s illumin, provides features such as filters, advanced search, and pinning views so teams can streamline their research workflows, track requests, and surface the insights that matter. Here’s a closer look at how these features help research teams work smarter.

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