Information & Knowledge Centres

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Softlink Information Centers is excited to introduce Liberty Digital, an innovative platform set to redefine the landscape of library and archive management. Launched at our recent Virtual Open Day on May 30, 2024, Liberty Digital joins our suite of products, which includes Liberty (an Integrated Library System or ILS) and illumin (a research and reference management tool). The best news of all? It’s available now for your library or archive, read on to find out more! 
Softlink Information Centres is delighted the Queensland Parliamentary Library (QPL) selected Liberty as their new library management system and illumin as their research management system.
Softlink Information Centers (Softlink IC) was at the 2022 Australian Law Librarians’ Association (ALLA) conference in Hobart, Tasmania between 24 – 26 August 2022. A biennial event hosted by ALLA, the conference is the major professional and business development event in the Association’s calendar.
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives. So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.
On 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information management professionals from around the United Kingdom.
Softlink Information Centres will be at the 2024 Australian Law Librarians’ Association (ALLA) Conference between Wednesday, 7th August to Friday, 9th August 2024, at the Adelaide Convention Centre in South Australia.
The amount of accurate information required by legal staff is phenomenal. How do legal staff communicate their needs to research center staff? How do research center staff efficiently manage the volume of daily requests for the research services they receive? How do they ensure requesters are updated promptly?
Softlink headed to Darwin for the 2018 ALLA conference in May. Sarah Thompson manned the exhibition stand and enjoyed the chance to meet with our law library users and partners.
Can you believe it is February already! We have been busy finalising plans for this year’s calendar. But before we let you know what is happening in 2019, we thought we would review what has been a busy 2018.
Investing in the illumin Reference and Knowledge Management Solution is an excellent idea. So how do you calculate the Return on Investment (ROI) it will provide to your organisation? In these times, you surely need to do that.

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