Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.