Information & Knowledge Centres
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Power Up Your Library with These 6 Tools: The Ultimate AI Toolkit for Librarians
The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.
Wrapping Up 2024 User Group Meetings in Brisbane
On September 27th, we held our final User Group Meeting (UGM) for 2024 in Brisbane, concluding a fantastic series of events in Oceania. Like the earlier sessions in Melbourne and Wellington, the Brisbane UGM brought together our vibrant community of Liberty and illumin users for a day filled with learning, sharing, and insightful discussions.
Celebrating Excellence: Softlink Named Finalist for Best Customer Service Team
We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.
Highlights From Our User Group Meetings in Melbourne and Wellington
We recently held two engaging User Group Meetings (UGMs) in Oceania, bringing together our wonderful community of Liberty and illumin users. Our first UGM took place in Melbourne, Australia, on August 22nd, followed by another in Wellington, New Zealand, on September 5th. Our UGM’s are designed to provide attendees with insights, interactive sessions, and networking opportunities.
How to Host Your Library in the Cloud – A Beginner’s Guide
As we navigate the digital transformation of libraries, understanding the role of cloud hosting in managing library systems is crucial. This guide aims to demystify cloud hosting and explain why it’s a smart choice for your library.
Join Softlink at the ALLA 2024 Conference in Adelaide!
Softlink Information Centres will be at the 2024 Australian Law Librarians’ Association (ALLA) Conference between Wednesday, 7th August to Friday, 9th August 2024, at the Adelaide Convention Centre in South Australia.
Why Traditional Ticketing Solutions Fail Research Teams
In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.
Softlink Information Centers Shines at BIALL and CALL Conferences
Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.
Softlink London User Group Meeting
Softlink IC Blog Subscribe to our regular updates Softlink London User Group MeetingOn 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information...
Transforming Library Services: Highlights from Softlink’s Virtual Open Day 2024
Softlink Information Centers (Softlink IC) hosted its third successful Virtual Open Day on May 30, 2024. This much-anticipated event brought together library and knowledge management professionals from around the globe, introducing them to the transformative capabilities of our newest solution, Liberty Digital.
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