Information & Knowledge Centres

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Here at Softlink Information Centres (IC), we’ve been busy delivering on our promise to release Aurora Montage v2 - right on schedule for the upcoming Aurora Astria launch next month.
With simplified navigation, dedicated sector landing pages, and clearer product insights, the new website is built to save you time, support smarter decisions, and deliver value with every visit.
Since 1996, AIT has been crafting innovative, secure, and adaptive library management solutions for public and special libraries. And now, as part of Softlink Information Centers (IC), the innovation continues with August’s Astria release, joining other products you know and trust, like Liberty Digital and illumin.
Softlink Information Centers (IC) recently attended the Canadian Association of Law Libraries (CALL) Conference, held from May 25–28, 2025, at the Westin Calgary. The sunshine and good weather held out for a great week of conversations, networking, and sharing ideas with the Canadian legal information community. 
Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!
Softlink Information Centers has acquired Aurora Information Technology (AIT), a respected developer of public and special library software founded in the 1990s. AIT's team and products will now be part of Softlink, expanding its range of solutions without impacting current support or service for Liberty, Liberty Digital, or illumin customers.
We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.

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