Information & Knowledge Centres

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Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) - and the results were surprising.
In this spotlight, we’re featuring our Development Manager James, who has marked 15 years with the company. James leads the team behind our Liberty, illumin, and Aurora product suites, ensuring the features we deliver are practical, high quality, and aligned with what our users need most. Known for his calm leadership, pragmatic mindset, and sharp problem-solving skills, James plays a vital role in keeping our development team and product direction on course.
There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual there’s something for everyone, one feature we’ve noticed people are really in love with is our new option to add subpages to the homepage. We’ve seen how this feature has made using Liberty an even better experience than for our users, and their library users.
A fortnightly round up of library and information centre news and opinions from around the world.
Today’s special libraries rely heavily on digital subscriptions - legal databases, research portals, industry journals, and more. But managing these valuable assets often means wrestling with spreadsheets, tracking renewals manually, and responding to questions about costs without clear answers.
We had the privilege of attending the New Zealand Law Librarians’ Association (NZLLA) Conference 2025, held at Auckland University of Technology (AUT) on 18–19 September 2025. The theme, "Whanaungatanga: connections in the digital age", captured the importance of building and maintaining relationships while adapting to the rapid digital transformation in law and libraries.
Earlier this month, Softlink Information Centres was proud to attend the 35th National Conference of the Romanian Library Association (ABR 2025) in beautiful Oradea, Romania. Hosted in collaboration with Softlink Central Europe, the University of Oradea, and the newly modernized “Gheorghe Șincai” Bihor County Library, this year’s conference reflected a renewed energy and vision for libraries in the digital age.
Softlink's Liberty library management system group training sessions headed to Philadelphia in June. Delivered by Maida Rubin, and hosted by Peirce College, the free group training provided big value for users.
Matt Coy, our Sales and Account Manager for EMEA and North America, is part of our talented Softlink Americas team. We get to know more about Matt in the second of our Softlink Employee Spotlights.
Members of the Softlink IC team travelled to Wellington, New Zealand to conduct an in-person User Group Meeting (UGM) for our clients based in New Zealand. Additionally, we had the opportunity to participate in the New Zealand Law Librarians Association (NZLLA) conference. What a week in Wellington!

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