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It’s All About Accessibility for Library Management Systems

Published May 14, 2021 James Martin, Softlink IC’s Development Manager has a little accessibility challenge for our Liberty library management system (LMS) users. Close your eyes. Now, try sending an email to your boss (this should be fun). How can you use a computer without being able to see the screen? How do you select a program? What use is a mouse? Once you get into a program, how do you find your way around? This is the problem facing millions of blind users worldwide. Fortunately, there are tools and standards out there to help. There are also organizations whose sole focus is to define a consistent approach that software can implement to make a program accessible to everyone.

Our Liberty and illumin APIs Make Liberty and illumin do the Work

Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.

Tips to succeed as a Solo Librarian

Being a solo librarian can be difficult. Even experienced librarians find it very challenging to run and manage libraries all by themselves. Those who take on the role require not only the willingness but an understanding of the diverse skills that they will need to acquire to successfully manage the role. After all, many career opportunities nowadays require solo librarians.

Are You Committing One or More of These Top 5 Security Sins?

For Knowledge and IT Staff, ensuring the security of the operating systems they use and the data they manage is their most important responsibility. From their organization’s operating systems to software like integrated library systems (ILS), they are all about protecting user privacy and the organization’s data. Despite the best intentions, security gaps can result. No one is perfect and we all need help sometimes. With that in mind, Softlink IC would like to share with you what we believe are the 5 top possible security sins that could be committed!

Librarian Spotlight – a Day in the Life of a Legal Librarian

In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners. Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!

4 Important Email Notifications You Should be Sending Your Library Users

Regular contact with your library and information center users is vital. This means keeping them informed of research services, reminding them about their loaned items, or planned events. It reinforces your value to them. Making sure you keep in contact via email is the ideal way to do that. If you use our Liberty Library Management System, it’s a breeze.

Softlink IC’s New Website For Libraries, Researchers, and Information Professionals

With simplified navigation, dedicated sector landing pages, and clearer product insights, the new website is built to save you time, support smarter decisions, and deliver value with every visit.

Does Your Library or Research System Provide Integration Options?

When We Talk About Our Live Chat Feature, We Mean Live Chat

Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!

Future Trends and Services in Libraries

A significant increase in access to libraries online via their Home page, self-service options, mobile technology, and expanding digital resource collections was already evidenced prior to COVID-19’s impact. This was borne out by the results of Softlink IC’s #gotknowledge2020 library survey. Fortunately, many library staff have been assisted by feature rich, cloud-based library management systems (LMSs) like Liberty during a what has been a challenging 2020. One of the aspects the survey sought to identify was what library and knowledge center workers themselves believed would be the emerging trends and services that would influence their libraries in the future.

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