Information & Knowledge Centres
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You may have heard a lot about alpacas in recent times. Here are six reasons why your library needs alpacas.
In the second of our Librarian Spotlight series, we turn to David Studham, Library Manager at The Melbourne Cricket Club Library. David gives us an insight into his working day and how the Liberty Library Management System has assisted him, and his staff, to deliver ever increasing value-added services to their users.
We get to know a little bit more about David in our latest Softlink Information Centres Employee Spotlight series.
In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners.
We get to know a little bit more about Emily in our latest in our Softlink Information Centres Employee Spotlight series.
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
Based in Softlink’s Australian office, Jeff is part of the Southern Hemisphere support team. We get to know a little bit more about Jeff in our latest in our Softlink Information Centres Employee Spotlight series.
Softlink Information Centres was super excited about exhibiting at the ALIA 2019 Information Online conference in February. It was a welcome opportunity for us to showcase our Liberty Library Management and illumin Knowledge and Request Management systems.
Long-time Liberty user and librarian at the Catholic Diocese of Auckland (CDA) Library, Louis Lum, is retiring at the end of 2018. Louis has been a Liberty user since Softlink’s foray into New Zealand. It has been a pleasure getting to know and assist Louis over the years.
illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin and quite good at explaining the value of illumin as the ultimate way to manage the complexity of tasks required of research centre staff.