Information & Knowledge Centres
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illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin and quite good at explaining the value of illumin as the ultimate way to manage the complexity of tasks required of research centre staff.read more
Based in Softlink’s US office, Will is part of the Northern Hemisphere support team. We get to know a little bit more about Will in our latest Softlink Information Centres Employee spotlights.read more
Just like Harry Potter, librarians can’t keep their secret any longer. For all they walk among us in normal clothes and keep a low profile between the stacked shelves of your local library, they can’t hide the truth any longer.read more
Box Hill Institute (BHI) includes Degree, Diploma, and Certificate IV courses in Library Studies. The Institute uses Softlink IC’s Liberty library management system as a training tool for their students…read more
Based in Softlink’s Australian office, Alex is a part of our Southern Hemisphere support team. We get to know more about Alex in the latest of our Softlink Employee Spotlights.read more
James Martin, Softlink’s Development Manager for Liberty and illumin, is based in the Brisbane head office. We get to know more about James (the Wise) in the fourth of our Softlink Employee Spotlights.read more
Based in Softlink’s UK office, Dan is a part of our Northern Hemisphere support team. We get to know more about Dan in the third of our Softlink Employee Spotlights.read more
Matt Coy, our Sales and Account Manager for EMEA and North America, is part of our talented Softlink Americas team. We get to know more about Matt in the second of our Softlink Employee Spotlights.read more
Jeovanny Rivera, our Technical Services Manager for EMEA and North America, is part of our talented Softlink Americas team. Most of our customers have “met” Jeo on phone calls or video conferences, but in our first…read more
Liberty enables vital information to be discovered and delivered anywhere, anytime through modern digital devices. Liberty combines advanced functionality with ease of use.
illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and précis’s queries and answers provided to staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared.