Information & Knowledge Centres

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Each year, we bring our community together through our User Group Meetings (UGMs) - one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.
Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.
Softlink Information Centers (Softlink IC) is delighted to share that we will be at the Chartered Institute of Library and Information Professionals (CILIP) Supplier Showcase. Scheduled for 1 May 2024, this one-day event will take place at 113 Chancery Lane, London. On the day, attendees can meet with leading suppliers of library management solutions in a non-sales environment. They will have the opportunity to experience product demonstrations, discuss their specific needs, and build connections with suppliers.
Softlink Information Centers (Softlink IC) is thrilled to be part of the RLUK24 Conference, happening virtually between March 20-22, 2024. This aims to dive deep into the evolving role of research libraries amid the rapid pace of technological advancements, with a special emphasis on Artificial Intelligence (AI) – their conference theme is “New Frontiers: The expanding scope of the modern research library.”
It was a fantastic turnout for Liberty’s Northern and Southern Hemisphere Virtual User Group Meetings (VUGMs).
Box Hill Institute (BHI) includes Degree, Diploma, and Certificate IV courses in Library Studies. The Institute uses Softlink IC’s Liberty library management system as a training tool for their students. The resulting practice data amused the Institute’s staff.
October saw Softlink hold its free Liberty Training and User Group Meetings in the UK, the second of which was held in beautiful Edinburgh. Hosted by Colin McDowall librarian at the Royal College of Physicians, it was attended by a small but enthusiastic group of users who travelled from the West Midlands and North East England to join those more locally based.
Almost forty librarians from government, public, academic, health, engineering and legal libraries took part in our New Zealand National User Conference and Masterclass in Wellington in June.
The 2018 calendar of the Liberty Training and User Group Meetings (UGMs) ended with the long-anticipated events in the UK. The first of the events kicked off in London on the 9th of October. Full of information sharing and interaction, it was enjoyed by all.
Almost 50 librarians from education, legal, university colleges, industry and government libraries took part in our Melbourne National Liberty User Group Conference and Masterclass in late August with some taking the opportunity to visit the MCC library. They all had a great time and we would again like to thank David Studham and library staff.

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