Information & Knowledge Centres

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Research professionals face constant pressure to deliver accurate, timely insights under tight deadlines. From managing requests to juggling tools and tracking outputs, the real challenge isn’t just doing the work, it’s doing it efficiently. Success now depends on doing more with less and streamlining tasks to drive results.
We’re thrilled to announce that Softlink IC’s much-anticipated Virtual Open Day is back! Circle your calendar for May 30, 2024, and prepare to dive into the world of knowledge management solutions. This event is free to join and we’ll be offering sessions across three time zones.
In today’s fast-paced digital world, it’s essential for corporate, legal, government, and special libraries to encourage teams and stakeholders to explore digital archives first for smarter, more secure, and more efficient research. With solutions like Liberty Digital, you can collect, preserve, and provide long-term access to digitized or born-digital materials, making critical information available anytime, anywhere. Whether it’s case files, reports, policy papers, or multimedia records, digital archives offer a searchable, organized alternative to physical files - saving time and supporting better discovery. Promoting these resources early helps staff find what they need faster, reduces wear on physical collections, and meets modern expectations for on-demand access and compliance.
Navigating the intricacies of an Integrated Library System (ILS) is second nature to you, mastering tasks like cataloging, circulation, and managing patron records. But what if there’s a way to elevate your library’s efficiency to the next level? Let’s explore five productivity hacks that could redefine the way you manage your library’s operations.
Libraries are some of the most exciting places to work, and as a librarian, you get to use a variety of skills every day. In this blog series, we’ll look at the types of skills and knowledge necessary for working in a library, knowledge or resource center. And we’ll showcase some specific sectors where you’re bound to find a librarian! We’ll start off with the work librarians do in a parliamentary setting. So, if you’ve ever wondered about working in a library, keep reading to learn more about the skills you’ll need to succeed!
In today’s digital era, libraries are adapting to new technologies to enhance their services and user engagement. Softlink IC’s mobile app Liberty Link is designed to provide easy access to your Liberty catalog directly from your mobile device.
Meet Dim, Senior Software Engineer and Cybersecurity Specialist on our development team. Working remotely from Queensland’s beautiful Sunshine Coast (and visits the office in Brisbane occasionally), he’s one of our powerful minds, from solving applications development and cybersecurity problems to offering service support, he’s a multidisciplinary who thrives on positive company culture.
During a time when digital threats loom larger than ever, securing sensitive information has become paramount for organizations across the globe. Recent high-profile data breaches have only highlighted the urgency of this mission, prompting a surge in searches for robust data security solutions.
Is your current library management system having trouble coping with the exciting challenges your knowledge center staff face? Is a new library management system the answer? If so, Softlink IC believes Liberty is the system for you. It will meet your current and future needs. But we do understand you might want to do a bit of research and evaluation before you take our word for it!
In today’s digital age, security and privacy in library systems are paramount. This guide gives an overview of key security practices in libraries and information centers...

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