Information & Knowledge Centres

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Today’s special libraries rely heavily on digital subscriptions - legal databases, research portals, industry journals, and more. But managing these valuable assets often means wrestling with spreadsheets, tracking renewals manually, and responding to questions about costs without clear answers.
Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention. Top management personnel make better business decisions when they know the status of their enterprise and how the competition is performing.
Welcome to the second part of our series looking at the role of technology in library outreach. In this instalment I am focussing on how to make the user homepage of your library management system a more effective component of your outreach programs.
In our latest guest post, Liberty user Stroma Mauritzen talks about how the Alzheimer’s Australia library service has created a vibrant and successful library outreach program through pop up libraries, blogging, a “recommended reading” sticker, and the exciting opportunities they are investigating for the future.
A weekly round up of library and information center news and opinions from around the world.weekly round up of library and information center news and opinions from around the world.
A weekly round up of library and information center news and opinions from around the world.
Based in Softlink’s UK office, Dan is a part of our Northern Hemisphere support team. We get to know more about Dan in the third of our Softlink Employee Spotlights.
In our most recent post, we went through three of illumin’s most popular features – Advanced Search, Filters, and Pinning Views. But what about illumin’s newest features?
A regular round up of library and information centre news and opinions from around the world.
Are you ready to bring your library to the next level? Look no further than QR codes! As we embrace the digital age, libraries are constantly exploring innovative ways to showcase their services and collections to patrons. These nifty little squares can instantly connect patrons to a wealth of information about the library or knowledge center, events, collections, and so much more - all with a simple scan from their smartphone.

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